You can do the following when you are participating in a Zoom meeting and a Zoom telephone call at the same time: While in a Zoom meeting, you can start a Zoom Phone call, and then switch back to the Zoom meeting. During a Zoom Phone call, you can start a Zoom meeting, then switch…
A description of the VRC Load Balancer system specifications Below is a list of the standard system configurations for the VRC(VRC) load balancer virtual machine for our Virtual Room Connector. The default configuration is as follows: Virtual Room Load Balancer VM is designed to be installed using the following configuration (available as an OVF package)…
How to start the Virtual Room Connector Load Balancer In order to be able to scale the deployment of the Virtual Room Connector Load Balancer for large scale deployments, it can be used with multiple Virtual Room Connectors. Having deployed the load balancer, once the dial-in address for H.323 and SIP calls are available in…
The process of regenerating a token for a virtual appliance It is the role of the on-premise appliances of Zoom to connect to Zoom on your behalf using the authentication and authorization tokens that are created by the web portal on your computer. It is possible for administrators to regenerate these tokens if the token…
Setting up Meeting Connector according to a domain name Using Meeting Connector will require editing the configuration file on the server itself since the IP address will need to be changed to a Domain Name instead. The configuration of Meeting Connector for a domain name Navigate to the /opt/zoom/conf directory. Change the following lines in…
Configure Meeting Connector Controller in Public/DMZ As an example, here is how you can configure your Meeting Connector (MC) Controller to use a public IP outside of your firewall or in a DMZ zone. The meeting connector controller (350 participants) can be used for one meeting. Here are some examples of network information: Here is…
Configuring port forwarding for Meeting Connector In the following example you will learn how to configure your Meeting Connector (MC) to redirect ports from your firewall when using port forwarding. (350 participants) – One Meeting Connector Controller The following is an example of network information: Meeting Connector has been assigned the following external IP address:…
Managing server users There is an admin login for On-Premise devices by default, but you can also add additional users for roles and permissions management either on the device or behind the firewall. These users may not be considered Zoom users or have access to Zoom’s services as they are not Zoom customers. The prerequisites…
Retrieving diagnostic logs for On-Premise issues With the On-Premise appliances, you can perform diagnostics as part of the installation process. For further investigation with support, diagnostic logs will be necessary when working with them to troubleshoot issues or misbehaving hardware such as on-premise meetings. Instructions Log in to the admin console by going to https://IPaddress:5480/and…
You can try the following steps to resolve the issue if you are running Mac OS 10.7 and are having problems with your camera. Instructions for camera/video unavailable on Mac OS 10.7 Select Go from the menu in Finder. You will then be able to choose the Go to Folder option. Click on the /Library/QuickTime/…
