Dump files can be used to diagnose problems with Zoom clients if they frequently hang or crash. If you need to generate and send a dump file to diagnose Zoom client problems on Windows, follow these steps: Procedure Right-click the Windows icon and click Task Manager. Under Application, double-click Zoom Meeting. At least two items are displayed in the Zoom meeting. … Read more
The Zoom troubleshooting package contains log files to help Zoom engineers investigate problems. After reproducing the problem, these files need to be sent to the Zoom Support Agent using an existing ticket. In the troubleshooting version, Zoom support on the computer is not available and you do not have access to engineering. Procedure Download the … Read more
You will be prompted to allow others to remotely control your desktop with the Zoom desktop client. You can use the microphone and camera with Zoom by clicking OK on the first request . This is due to the enhanced security and increased privileges in Mac OS 10.14 Mojave, which will prompt you for permission to use the microphone … Read more
Download the troubleshooting application provided by Support. Double-click the file and open it according to the instructions. Log in to the new Mac Outlook plug-in and repeat the same case to reproduce the problem. Open the Finder, select Move , then select Move to Folder . For Outlook 2011: Enter /Documents/ZoomOutlookPlugin/ZoomOutlookPlugin.log. For Office 365/2016 version 15x: Enter “~ / Library / Containers … Read more
In the Mac OS Spotlight search, enter Console to search for user diagnostic reports. Related article PC troubleshooting log Using Zoom Client and Zoom Rooms on Mac OS 10.14 Mojave Error: When attending a meeting (104201) Dump file generation on Windows After starting up your PC / Mac Mini, Zoom Room will start up automatically. Can I change … Read more
Zoom can be configured as a standard LTI provider. Zoom supports LTI v1.1.1 and has been tested with Moodle , Canvas , Desire2Learn , Blackboard . Requirements before starting LTI You must be in Education, Business, API, or Enterprise Plan. The Zoom administrator needs to configure Zoom as an LTI tool provider in LMS.Note: Be aware of who shares the key / secret. General use case of LTI The teacher schedules an active … Read more
Active Directory Federation Services (ADFS) allows you to set up your account to log in with single sign-on (SSO). You can use SAML mapping to assign user licenses, groups, and roles based on ADFS settings. For more information on single sign-on, please click here . Prerequisites Zoom’s Business or Education account with an approved vanity URL ADFS server access … Read more
Connecting Zoom with Okta allows you to log in to your account via SSO using your company’s Okta credentials. There are two ways to set Zoom in Okta. Automatically configure the Okta app for Zoom using the pre-built Zoom app of the Okta application network Set up a custom app in Okta for Zoom. Setting up a … Read more
Log in to the OneLogin administrator account at https://app.onelogin.com/apps . Select [ADD APP] . Search for ” Zoom ” in the search field and select the Zoom application. Edit the display name (optional) and select Save . Once saved , open the [ configuration ] tab and enter and save only the vanity URL subdomain. The following example is a vanity URL of https: // Companyname .zoom.us. You are ready to set up your SSO … Read more
Basic SAML mapping You can specify a default user type when users log in to Zoom via SSO. You can also map specific SAML attributes passed from your identity provider to Zoom’s email address, first name, last name, phone number, and department. This allows this information to be passed automatically from the identity provider. Requirements Owner or … Read more