Category: Troubleshooting

After starting up PC / MacMini, ZoomRoom will start up automatically. Can I change the settings?
How to get Mac crash logs
Using Zoom Client and Zoom Rooms with Mac OS10.14 Mojave
Linux troubleshooting log
Mac Outlook plug-in troubleshooting log
Troubleshooting log of Outlook plug-in on PC

How can I change the language settings for the Zoom app? (Mac)
If you want to downgrade after installing the Zoom client app (Windows)

Isolating the cause of screen sharing failure
How can I prevent screen content sharing in meetings and content shared by chat inside / outside meetings from being downloaded to my device?
When there are times when you can and cannot share materials

Allow camera with Kaspersky and Zoom
The audio function cannot be used (iOS, Android)
If the participant’s video screen blacked out during the meeting

Unable to chat within a meeting during a meeting

Mac Outlook plug-in troubleshooting log
Troubleshooting log of Outlook plug-in on PC
PC troubleshooting log
Mac log troubleshooting
How to get MacOS installation log
Generating a dump file on Windows
Creating a spindump file on Mac
Collect Windows system information (MSINFO)
How to upgrade MacOS