Our VoIP endpoint firmware management guidelines can be found here. Take the time to read this carefully:
- If the end user does not follow Zoom Phone VoIP endpoint firmware management policies, or if the end-user does not abide by the requirements and rules for Zoom Phone VoIP endpoint firmware management, Zoom Phone will not be responsible for any malfunctions or potential issues.
- End users that use their own customized firmware will not be supported by Zoom Phone support/engineering services.
- The new firmware management will apply Zoom Phone‘s auto-pulling policy. During non-working hours, all updates will occur automatically to minimize disruptions and to ensure as much resilience as possible.
- If an end-user prefers, he can continue to use the most recent certified firmware version. Zoom Phone Support makes the following services available to him in such a case:
A. Syslog / debug log reviewing;
B. PCAP file reviewing;
C. Root configs checking. - However, Zoom Phone makes no guarantee that any issue or problem that arises or was caused by the previous version can be resolved.
- When a current deployed version of Zoom Phone has issues or bugs relating to security vulnerabilities or having an impact on basic call functions, Zoom Phone will be required to enforce the firmware upgrade.
- Firmware upgrades, including bug fixes, major bug fixes, and minor feature releases, occur at varying times and scales. Thus, Zoom Phone does not release new firmware on a fixed schedule or timeframe.
- Zoom Phone release notes and support pages provide information about software updates. You can find the current phone device version on the Zoom Phone Web Portal.
- Zoom Phone only supports the current version of IP Phones and no more than two (2) prior versions of IP Phones from each of the manufacturers for each phone model.
Read it also –
| How To Upgrade Dten Firmware Using Zdm |
| Enabling Automatically Update Os Firmware In Zoom App |
| Setting Up Firmware Update Rules In Zoom App |
| Zoom Phone Firmware Resync And Auto Pulling |
Contents
Frequently Asked Questions
How do I update Zoom firmware?
Why is Zoom not updating?
How do I know if my Zoom is updated?
How do I check my Zoom version?
How do I update my Zoom app on my phone?
An Android device that is running Zoom needs to be updated
For an Android device, you need to visit the Google Play store and update your Zoom app in order to keep it up-to-date. You can find Zoom on the Google Play Store if you search for it there, and you should see an Update button next to its name on the app’s page on the Play Store if an update is available for the app. You can download Zoom from the Google Play Store by doing a search for it there. A button that says Open does not require an update if it says Open.
How do I update my Zoom app on my phone?
An Android device that is running Zoom needs to be updated
You can update your Zoom app on your Android device by visiting the Google Play store, which is where you can find it in the Google Play store. You will be able to find an Update button next to the app’s name on the app’s page whenever an update is available for Zoom in the Google Play store, and once the update is available you will be able to find the update button next to the app’s name on the app’s page. It is not necessary to update the software in the case that the button says Open as long as it says Open.