How to save chat in Zoom meeting

Saving In-Meeting Chat

In-zoom meeting chats can be saved automatically or manually on your computer or Zoom Cloud.


Requirements for saving in-meeting chats

  • Meeting Host, Co-Host, Participant, or Webinar Host, Co-Host, Panelist
  • Paid license for cloud storage to save chat on zoom cloud.


Manually save Zoom chat

The save destination is saved locally.

  • During a meeting, click Chat.

  • Select Details at the bottom of the chat window and click Save Chat.

  • The chat is saved to a local recording location.


  • By default,  My Documents Zoom YYYY-MM-DD HH.MM.SS My Webinar (Meeting ID)


Automatically save chat

  1. Go to profile settings .
  2. To the right of Meeting (Basic) option, Here click on Edit Option


  • turn on AutoSave Chat.


Save chat to Zoom cloud

It must be a paid account.

  1. Click the [ Recording ] tab in My Meeting Settings.
  2. Turn on Cloud recording and check ” Save chat messages from meeting/webinar “.
  1. In a meeting, to save chats, you need to start cloud recording.


Access chat data stored in the cloud

  1. You can access meeting records in one of the following ways:
  • You will receive an email when your cloud record is ready. Click the link in the email to download or view the recording.

  • When the recording process is over, move to [ My Recordings ]. Click a topic.

Downloaded File will be saved as TXT file.



Default chat storage location (computer)

In-meeting chats are stored locally at the recording location.

By default, it is saved in the  document folder>  Zoom  >  meeting name and date and time


To view the recording path or change the default

  • Open the Zoom client on your computer and log in.
  • Click on Your Zoom profile image and then select the setting.

  • Select [ Recording ].

After it, You will get the recording path to save in local storage like –


The selected recording path is displayed. You can click the arrow to select a new file location.

Note: We do not recommend using a network or cloud drive. This causes file corruption if the connection is interrupted.


Related article
About the chat save destination during the meeting
Save chat during a meeting
[Owner] How to check chat history
Breakout room management
[Administrator] I want to limit the chat function.