Telemetry Data is a term used to describe information sent by the Zoom client software running on an end user’s device to Zoom regarding how Zoom is being used or performing (for example, what is being used and how the system is configured). As with most remote meeting and teleconferencing solutions, Zoom collects Telemetry Data following a systematic procedure: one or two fields describe the client, one or two fields describe the operating system, some fields describe the type and subtype of events, a time stamp, and some pseudonymous identifiers, such as a UUID, userID, meeting_id, and a couple more. Customers’ Content – such as their profile names, meeting names, and other customer-supplied information – is not included in Telemetry Data.

All events share the same telemetry data fields

Zoom collects this information for all events.

• Event time
• Client type
• Event location
• Event
• Subevent
• UUID
• Client version
• UserID
• Client OS
• Meeting ID

Telemetry Events

A type of event as well as a type of subevent are denoted below as “Event.Subevent”. There will be information included in each Event.Subevent about individual telemetry fields that will be collected as part of that particular event. As a result, there is a special field included in each Event.Subevent, as well as the potential values that could be entered into the special field as well as its description. It is clear that if “none” is selected on the list, only the common telemetry datasets will be collected as described in the previous section.

JoinComputerAudioSettings.JoinComputerAudio

An audio device or computer audio can be connected through the meeting control panel.

Specific fields

• Yes/No for in-meeting. Current meeting status of a user.

AdjustSettings Mute.Mute

The user can mute themselves from the meeting control panel.

Specific fields

• Yes/No to being in a meeting. An indication of whether a user is in a meeting at the moment.

AdjustSettings.StopVideo

Stopping the video can be done from the control panel of the meeting.

Specific fields

• Attending a meeting – Yes/No. Current meeting status for a user.

AdjustSettings.Unmute

The user can unmute themselves from the meeting control panel.

Specific fields

• Yes/No to being in a meeting. Current meeting status for a user.

ChangeViews.ToActiveSpeakerView

Making the Active Speaker the only speaker shown in the view.

Specific fields

• Yes/No to being in a meeting. Current meeting status for a user.

EditProfilePicture.Save

When editing a user’s profile picture on Zoom Main Client, the picture will be saved.

Specific fields

• None

EndMeeting.Cancel

Ending the meeting is being canceled.

Specific fields

• None

EndMeeting.EndMeeting

All participants are invited to end the meeting.

Specific fields

• None

EndMeeting.LeaveMeeting

All participants are left without ending the meeting.

Specific fields

• None

HandleRemoteControlDisclaimer.Approve

Approve a request to access a desktop remotely using the Zoom Main Client on a desktop computer.

Specific fields

• None

InviteToMeeting

It does not have a subevent. The Zoom Mobile Client can be used to invite a user to a meeting.

Specific fields

• None

InviteToMeeting.ByContacts

By selecting a user in their Contacts list from the user’s contact list, one can invite them to join a meeting.

Specific fields

• In_meeting – yes or no. Current meeting status of a user.
• Yes/no to copying the URL. An indicator of whether a meeting invitation URL has been copied by the user.
• Is_invitation_copied – yes/no. User-copied meeting invitations are indicated by this field.
• Yes/no for attendees. Attendees who have been invited to the event.

InviteToMeeting.InviteByEmail

By using the email address of the recipient, you can invite a user to a meeting.

Specific fields

• Is the meeting in progress? Yes/no. Whether a user is presently in a meeting can be determined by this indicator.
• The copy_url option can be set to either yes or no. An indication as to whether or not the user has copied the URL for the meeting invite.
• Whether to copy the invitation is a yes/no question. This field indicates whether the user has copied the invitation to a meeting.
• It is possible to use DefaultEmail, GoogleMail, or YahooMail as your email provider. If an invitation is sent via email address, this field indicates the email address template that has been selected. There is no email address associated with this recipient.

JoinAudio.ByInternetAudio

An Internet connection is used to join the audio of the user.

Specific fields

• None

LockMeeting.Off

Lock Meetings can be turned off by clicking the button below.

Specific fields

• None

LockMeeting.On

Locking a meeting prevents new participants from joining.

Specific fields

• None

Login

There are no subevents. Zoom Mobile Client successfully logs in the user.

Specific fields

• The OS version is indicated by OS_version. Upon successful login, indicates the mobile device’s OS version (e.g. 10.3).
• The platform is platform. This field indicates the platform (i.e. iPad2) of the mobile device if it has been successfully logged in.

MuteActions.AskToUnmuteAll

Unmuting all meeting participants.

Specific fields

• None

MuteActions.More

The Mute button can be selected by clicking the arrow.

Specific fields

• None

MuteActions.MuteAll

Meeting participants can be muted.

Specific fields

• None

MuteActions.MuteMe

A user mutes himself or herself during a meeting.

Specific fields

• None

OpenMoreMenu.Cancel

Using the Zoom Mobile Client, select Cancel from the More button.

Specific fields

• None

OpenMoreMenu.Chat

Using Zoom Mobile Client’s More button, select Chat.

Specific fields

• None

OpenMoreMenu.MeetingSettings

In the Zoom Mobile Client, select Meeting Settings from the More button.

Specific fields

• None

OpenMoreMenu.ThumbsUp

Within the Zoom Mobile Client, select Thumbs Up.

Specific fields

• None

Recording.StartRecording

Recording is starting.

Specific fields

• Yes/no to being in a meeting. Presently in a meeting if a user is.
• Yes/no for is_cloud_recording. If the Zoom Cloud is recording the meeting, it will be indicated here.

Recording.StopRecording

Putting an end to a recording.

Specific fields

• Yes/no to being in a meeting. Presently in a meeting if a user is.
• Recording in the cloud – yes/no. The Zoom Cloud is used to record the meeting.

Refresh

There is no subevent. A user’s upcoming meeting list can be refreshed.

Specific fields

• None

Report

Subevents are not present. The Zoom Mobile Client allows you to report a user.

Specific fields

• None

Send Chat Message

Subevents are not present. I am sending a chat message in the meeting.

Specific fields

• The status of in_meeting is yes or no. A user’s meeting status is displayed here.
• Yes, it is an eventdirect meeting. OnZoom meeting types are indicated by this field.
• The meeting number is the meeting number. Meeting number indicates the meeting’s location.

ShareScreen.MeetingShare

Sharing screen options are opened.

Specific fields

• The status of being in a meeting is either yes or no. Current meeting status of a user.
• The audio is either on or off. Indicates whether computer audio is shared when a screen is shared.
• Video_optimization_for_full_screen-yes/no. Shared screens are displayed as full screens on users’ devices.
• (Client) Screenshare documents – desktops, whiteboards, iPads, iPhones (airplay) and iPad cables/applications only. On the Zoom Main Client, this field shows the type of content a user is sharing on-screen.
• I would suggest using the ScreenShare Content (Mobile) feature, as it allows you to share photos, videos, Microsoft OneDrive for Business or Microsoft OneDrive, website URLs, or bookmarks for websites. The Zoom Mobile Client identifies the type of content that is being shared by a user on screen as he or she navigates through the app.

ShareScreen.On

During a meeting, you can turn on the Share Screen feature.

Specific fields

• None

ShowParticipants

It does not have a subevent. On the Zoom Mobile Client, you can view the participant list.

Specific fields

• None

StartMeeting

Subevents are not present. Using Zoom Mobile Client to start a meeting.

Specific fields

• None

StartMeeting.Join

Attending a meeting.

Specific fields

• Yes/no for in-meeting. Current meeting status of a user.
• A switch for enabling or disabling audio. When joining a meeting, this indicator indicates whether the user’s audio is on or off.
• The video is either on or off. When joining a meeting, this indicates whether the user’s video is on or off.

StartMeeting.StartWithVideo

A video meeting is started by the user.

Specific fields

• Yes/no for in-meeting. Current meeting status of a user.
• The audio is on or off depending on whether it is on or off. When starting a meeting, this option indicates whether the user’s audio is on or off.
• The video is either on or off. When starting a meeting, this indicator indicates whether the user’s video is on or off.
• Identifies the Personal Meeting ID after Zoom Mobile Client has successfully scheduled a meeting.

SwitchCamera.ToBack

The Zoom Mobile Client is changed to use the Back camera.

Specific fields

• None

SwitchCamera.ToFront

Zoom Mobile Client can be set to use the front camera instead of the rear camera.

Specific fields

• None

Switch Mode. To SafeDriving

Using the Zoom Mobile Client to enter Safe Driving Mode.

Specific fields

• None

SwitchTab.ToMeetings

Zoom’s Meetings tab is opened.

Specific fields

• Yes/no for goto_rate. Provides an indication of the user’s rating of Zoom on the iOS/Android app stores.

TapSecurity

There are no subevents. On the Zoom Main Client, select the Security badge.

Specific fields

• None

TapToSpeak

Subevents are not present. In the Zoom Mobile Client, select Tap to Speak.

Specific fields

• None

Read it also –

Frequently Asked Question

How does Zoom process data?

Related Articles