How to Troubleshoot Zoom log for Outlook Plugin on macOS
Contents
- 1 Troubleshooting log for Outlook Plugin on macOS
- 1.1 Frequently Asked Questions
- 1.2 How do I fix the Zoom in Outlook plugin?
- 1.3 Why is Zoom not showing in Outlook Mac?
- 1.4 How do I check my Zoom plugin in Outlook?
- 1.5 Is there a Zoom Outlook Plugin for Mac?
- 1.6 How do I update the Zoom In Outlook plugin?
- 1.7 How do I sync Outlook with zoom?
- 1.8 What is the Zoom plugin?
- 1.9 How do I change the default Zoom in Outlook?
- 1.10 Related Articles
Troubleshooting log for Outlook Plugin on macOS
The most recent update was made on December 15, 2021
The support team may ask you to install a special troubleshooting package of the Outlook plugin after you have performed some troubleshooting in order to better understand your issue and to assist Zoom engineers with their investigation. In order for your Zoom support agent to help resolve your issue, these files should be sent to your ticket after you have replicated the issue. Zoom support or engineering is not allowed access to your computer during the troubleshooting process, but instead uses this approach to gather more information about the specific issue you are experiencing.
- We recommend that you download the troubleshooting version of the Outlook Plugin available from Customer Support.
- Once you have clicked on the file, follow the instructions for opening.
- It can be duplicated by running the case from within that new Mac Outlook plugin using the new Mac Outlook plugin to open the case
- within the plug-in
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- for Outlook. It’s easy to reproduce the issue by selecting Go, then selecting Folder, and then selecting the specific issue.
- */Documents/ZoomOutlookPlugin/ZoomOutlookPlugin.log should be entered for Outlook 2011
- The ZoomOutlookPlugin.log file can be found in the following location: ~/Library/Containers/com.microsoft.outlook/Data/Documents/ZoomOutlookPlugin/ZoomOutlookPlugin.log
- Alternatively, you can upload the log file to Dropbox/Google Drive and give us a link to that file in your support ticket.
- The zoom outlook plugin for Outlook has been uninstalled. Please uninstall it and install it again from the Downloads page after you have sent the logs.
Frequently Asked Questions
How do I fix the Zoom in Outlook plugin?
Invalid Meeting ID error
- Click Edit on the Outlook calendar item.
- In the top toolbar, click the three dots.
- If prompted, sign in to your Zoom account.
- Click Zoom.
- Go to Settings.
- Click Update to apply the changes you made to your meeting options.
- The calendar item can be saved or sent by clicking the Save or Send button.
Why is Zoom not showing in Outlook Mac?
Zoom will stop supporting the Outlook for Mac Plugin in May 2021. Plugins have been replaced with Add-Ins by Zoom. Please follow the instructions below if you are still using the Plugin.
How do I check my Zoom plugin in Outlook?
Windows
- Log in to your Outlook account.
- Choose the File tab from the menu at the top of the page.
- You can manage add-ins by clicking the Manage Add-ins link in the navigation menu. You can manage your add-ins in Outlook by opening a browser. …
- Zoom for Outlook can be found in the Add-Ins for Outlook window, and you can add it by clicking Add.
Is there a Zoom Outlook Plugin for Mac?
Prerequisites for Microsoft Outlook plugin
Microsoft Outlook Plugin for Zoom is not supported by macOS 10.15 Catalina.
How do I update the Zoom In Outlook plugin?
Click the Download button under “Zoom Plugin for Microsoft Outlook” in the Download Center to update the Outlook Plugin.
How do I sync Outlook with zoom?
Zoom Desktop Client must be opened. You can access your profile settings by clicking your profile picture. On the General tab, click the General button. Integrate Zoom with Outlook by checking the box.
What is the Zoom plugin?
Quickly schedule meetings in Microsoft Outlook with the Zoom Microsoft Outlook plugin. Zoom meetings can be scheduled and started instantly using the plugin, as well as existing meeting events can be converted into Zoom meetings.
How do I change the default Zoom in Outlook?
To view the message body, click it. Under the Format group, click Zoom under the Message tab. If you want to specify a custom zoom size, use the other options under Zoom to in the Zoom dialog box.
