You are able to export the original sound from your microphone without having to use Zoom’s amplifying and echo canceling functions to preserve the original sound. When you already have these features built into your microphone or your sound equipment, then you don’t have to worry about enhancing them further.

In the Zoom desktop client, once you have enabled the feature that allows you to preserve original sound, you will also be able to enable the following features:

• It is possible to optimize Zoom audio for the highest quality by using the high fidelity music mode.
• There are several algorithms that Zoom uses to cancel out echos. As a default, this feature is enabled.
• By default, stereo audio is enabled to provide you with a better listening experience.

The feature to preserve original sound in the client can be enabled in your meeting settings and turned on and off as needed once you have enabled it in the client.

As part of screen sharing, you may need to share audio either in mono or stereo, so please refer to our article on how to share computer audio when screen sharing.

Prerequisites for preserving original sound

• There are three types of accounts: Basic, Pro, Business, or API Partner accounts
• Ownership or administrative privileges of the account
• Desktop client for Zoom
  • It is recommended that you use Windows 5.4.7 (59784.1220) or higher
  • macOS: 5.4.7 (59780.1220) or a later version of the operating system
• App for Zoom on mobile devices
  • It is recommended that you use Android version 5.4.7 (946) or higher
  • The latest version of iOS is 5.4.7 (59782.1220) or later

How to enable the in-meeting option for original sound

Desktop client

1. Using the Zoom desktop client, sign in to your account.
2. Click the profile picture of your account, and then click the Settings tab.
3. Select Audio from the navigation menu on the left side of the screen.
4. Select the Show in-meeting option under Music and Professional Audio in order to enable the “Original Sound” check box under Music and Professional Audio.
   In your meetings, you will be able to see the Original Sound setting in the top left corner of the screen.
5. You can select the High fidelity music mode check box (optional).
6. If you wish to cancel echos, you can check the box (optional).
7. Make sure that the Stereo audio check box is selected (optional).

Mobile app

1. Open the Zoom app on your mobile device and sign in.
2. Then tap on Settings.
3. Click on the Meetings tab.
4. To enable or disable this feature, you will need to tap the Use Original Audio toggle under Audio.

How to preserve original sound in a meeting

By following the instructions below, you will be able to choose whether or not to preserve original sound during a meeting once the in-meeting option for original sound is enabled.

Desktop client

1. Using the Zoom desktop client, sign in to your account.
2. Join a meeting or start one.
3. In the top-left corner, click the Original Sound button.
4. Alternatively, you can click on the down arrow to the right of Original Sound so that you can choose a microphone that, when selected, will automatically use the original sound.

Mobile app

1. Using the Zoom mobile app, sign in to your account.
2. Join a meeting or start one.
3. Click on the More button.
4. Click on the Enable Original Sound button.