It is easy to start a Zoom instant meeting in Workplace by Facebook or to join a Zoom scheduled meeting quickly and easily when you are integrating Workplace by Facebook. Whenever you create a meeting in Workplace, it will appear on your Zoom account as well.

There are a number of topics covered in this article, including:

• How to enable the Zoom Bot for Workplace
• How to use the Workplace Zoom Bot
  • Meeting Summary and Recording Link
• Data Security

Prerequisites

• The Zoom Pro plan, the Zoom Business plan, the Zoom Education plan, or the Zoom API plan
• Having a Facebook Workplace account is a great way to get started
• There must be the same email address used for the Zoom login as well as the Workplace login

How to enable the Zoom Bot for Workplace

Installing the Zoom Bot for Workplace integration is the first step to enabling users to use the Zoom Bot for Workplace in your account:

1. Visit the Zoom Marketplace by clicking on the link below.
2. Workplace can be found by searching for it and clicking on it.
3. Click on the Add button.
4. Click on the Authorize button after you have confirmed all the permissions that the app requires.
5. Please use the same email address you used to sign up for Zoom when you are logged into Workplace.
6. Click Add on the screen of the Zoom app once you have opened it. In the Zoom Bot installation process, the group-related permissions that you select will be applied to the bot.

How to use the Workplace Zoom Bot

Zoom meeting information is shared in group chats using the Workplace Zoom Bot. In a Facebook group chat, you can use the following commands to communicate with other members:

• @Zoom help: This command displays a list of all the commands that are available within Zoom.
• @Zoom start: With this command, you will be able to start an immediate Zoom Meeting.
• @Zoom start <topic>: Using this command, you will be able to begin an instant meeting with the specified topic.
• @Zoom join <meeting ID>: To use this command, you will need to enter the identification code of the meeting that you want to join.

Meeting Summary and Recording Link

If the meeting is recorded to the cloud and the meeting has ended, the Bot will post a meeting summary, along with the recording link (if the meeting has been recorded to the cloud). You can disable the setting to always use PMI for instant meetings on your Zoom profile in order to prevent the meeting from being posted if you are using your personal meeting ID.

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Data Security

There are some information that this app uses from your Zoom account that may be accessed and used by this app:

• Meeting number and password – These will be displayed in the Workplace channel after the Zoom app slash commands have been used in order to create the meeting.
• Meeting summary including participant/host names, meeting timezone, meeting duration, and meeting date – These details will be displayed within the Workplace channel for which the meeting was scheduled (following the meeting has been completed).
• Meeting recording links and recording password – which are displayed in the workspace channel where the meeting was created (after the meeting has been completed).

The following information is accessed and used by this app from your Workplace account:

• Community ID – Community IDs are used to identify the Workplace communities that have been integrated with your Zoom account.
• Recipient ID – This is a channel identifier that identifies the Workplace group or bot that the slash command is being sent from – an identification that ensures responses are provided to the slash commands.
• User email – This email addresses is used to identify a Zoom account associated with a user in order to create/join meetings when a slash command is invoked.

Frequently Asked Questions

Does Zoom have a chatbot?

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