■ If the target person is a member Please reset the password from
Alternatively, the administrator can change the password on your behalf. After logging in to the
Zoom website ( https://zoom.us/profile ) as an administrator, perform the following operations.
Enter a new password from “User Management”> “Users”> (Click the target email / ID)> (Sign-in password)> “Edit”. * 1
■ If the target person is an administrator, please reset the password from
Alternatively, temporarily change the role to a member and carry out the above * 1.
■ If the target person is the owner, please reset the password from
When I share a video on the screen, the video does not play smoothly. Is there a solution?
Is it possible to check the failure information history of the cloud platform?
I don’t hear the meeting sound, what should I do?
Nothing is displayed on the monitor.
I want to know how to focus the camera.
The image from the camera is dark, so I want to know how to adjust it.
Howling and echo occur, so I would like to know the solution.
The screen for sharing materials is blurred.
Why are meetings connected or not connected?
When participants speak at the same time, the volume of the other party will be lowered, making it difficult to hear. Please tell me about improvement measures.
When using a Bluetooth microphone / speaker, it stopped working after about 20 minutes. Please tell me the cause.
I am unable to join the meeting with the error “Failed to install Zoom, please get latest Zoom client from our web site and install it manually.”
The message “Unable to start video” is displayed and the video is not displayed.
I can’t hold a meeting. (Zoom starts and the meeting screen is displayed for a moment, but it disappears immediately, and then retries are repeated)