Identifying if a CyberData paging device supports assisted provisioning In Zoom App

If you have a certified CyberData paging device, provisioning assistance is available for you. The assisted provisioning (also known as automatic URL provisioning) option does not support some older product lines due to SSL device certificates not being supported. The Zoom web portal will require that older models be added manually as Other/Generic devices. If you need details, please contact CyberData.

How to identify if a CyberData paging device supports assisted provisioning

  1. Connect to the web interface of the CyberData device,
  2. Locate the SSL tab, and click on it.
  3. In order to check if the device supports assisted provisioning, please see the Device Certificate / Client Certificate section:
    • It is not uncommon for the commonName to be equal to (the MAC address of the device) if it supports assisted provisioning.
    • The commonName will be a random name (not a MAC address) if assisted provisioning is not supported. If you manually provision the device, you can specify the device type as Other/Generic and then add the device to the list.

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How do I remove a device from Zoom?

You can remove the item from the assigned user by clicking on the Remove button. A button is available for renaming a device. Click the button to do so. To remove a device from Zoom, you simply need to click on the device to disconnect it. Click on the Refresh button if you wish to refresh the device details that are displayed.

Where is device menu on Zoom?


  • Zoom’s mobile app requires you to sign in before you can use it.

  • Tap the More button in the bottom-right corner of the screen. The following categories can be found under the Settings menu, which you can access by clicking this:

How do I change my device settings on Zoom?

How to change phone or device settings

  1. Zoom’s web portal can be accessed by signing in to your Zoom account.

  2. Select the Phone System Management option in the navigation menu, followed by the Phones & Devices option.

  3. To assign or unassign a task, click on the tab labeled Assigned or Unassigned.

  4. When you are ready to edit the display name of a phone or device, click the display name. The following information can be viewed or edited by you:

How do I add a device to Zoom?

To access the Zoom web portal, you will need to sign in. Select Phone System Management from the navigation menu and then click Phones & Devices from the menu. Select the Assigned tab from the menu. Click on the Add button.
Add a device and assign it to a user

  1. To assign a task, click the Assign button.

  2. It is possible to select either a user area or a common area.

  3. In order to assign a phone to a user, you will need to enter either his or her username or email address.

  4. Please click on the Add button.

Can you join a Zoom meeting on any device?

Regardless of whether you have a computer or not, you can join a Zoom or webinar, which lets you dial into a virtual meeting without having to use a computer. If your computer does not have a microphone or speakers, this can be very useful in cases like these. Neither an iOS nor an Android device is available to you