Recording a video greeting or videomail In Zoom App

Zoom Phone users have the option of recording and playing videos when a missed call comes in from another Zoom Phone user within the same account. Thereafter, they can leave a video message that will be able to be played back to the users.

Prerequisites for recording a video greeting or videomail

  • For the Desktop Client, you’ll need version 5.5.0 or later for Windows, macOS, or Linux
  • Linux For the Zoom mobile app, you’ll need version 5.9.0 or later for iOS or Android
  • Android which is the Zoom Phone subscription
  • You can enable and disable voicemail or videomail policy settings for your account/site or users at the level of your admin
  • By default, videomail is not enabled for users. For users to record and send video greetings to other telephone users in the account, or to leave video mail for those users, this must be enabled.

How to record a video greeting

Desktop client

  1. Open the Zoom desktop client and sign in with your Zoom account.
  2. From your profile picture, select the setting button.
  3. Then select the tab labelled Phone.
  4. Find the Video Greetings section by scrolling down.
  5. To create a video greeting if there isn’t one, click the Record button. Click View Video Greeting if there is a video greeting already created.
  6. You have the following options to choose from:
    • You have the following options to choose from:
      • Close:
      • You have the option of closing the video greeting.
      • Record:
      • The video greeting will begin to record. You will be prompted to stop recording and save your recording.
    • The following scenario applies if a video greeting exists:
      • Discard:
      • Delete the current video greeting.
      • Done:
      • This will close the window for the video greeting.
      • Retake:
      • In order to replace the existing video greeting, you will begin recording a new one. In order to save the new recording, click Stop Recording.

Mobile app

  1. Log in to Zoom on your mobile device.
  2. Click Settings.
  3. Select Phone.
  4. Then, select VIDEO GREETINGS on the left side of the page.
  5. To create a new video greeting, select Record if there is not already one. Alternatively, you can select View Video Greeting if one already exists.
  6. Here are the options you can choose from:
    • If there is not a video greeting you can select:
      • Close:
      • The page with the video greeting will be closed.
      • Record:
      • The video greeting will begin recording. To stop the recording, tap on the Stop Recording button.
      • Switch:
      • Change between the front-facing and back-facing cameras on your mobile device.
    • Here is a link to the video greetings that already exist.
      • Discard:
      • The existing greeting will be deleted.
      • Done:
      • Close the window where the video greeting appears.
      • Retake:
      • The camera is now turned on and recording a new video greeting that will replace the original. The recording can be stopped and saved by tapping the Stop Recording button.

How to record a videomail

  1. You have the option of calling another account holder who has the same phone number.
  2. You will be able to hear their video greeting if the call is routed through their videomail. For the user of the phone, you can leave a videomail by clicking or tapping Record Videomail.

    • After you wait for five seconds for the voicemail recording to start, the recording will start automatically if none of the options are selected.
    • The user is also able to record a regular audio message by clicking the Record Voicemail button.
    • If you are making a call while you are participating in a Zoom meeting, you can not leave a videomail.

Read it also –

Automatic Recording In Zoom Meeting App
Cloud Recording Storage Capacity In Zoom
About Recording In Multiple Display Environments In Zoom App

Frequently Asked Questions


How do you set up a voicemail greeting on Zoom?

What you need to know about changing your voice mail greeting

  1. Using the Zoom Web Portal, you can sign in to your account.

  2. Select the Phone icon from the navigation menu, then select Settings from the drop-down list.

  3. In the Call Handling section, select Audio Library from the drop-down menu.

  4. You will be prompted to add an audio file.

  5. Alternatively, you can upload a file or record a new greeting.

Can you record your own video on Zoom?

If you wish to record your own video, you can record video of others in the meeting room, or you can record video of your computer screen. The Zoom Client for Meetings app is highly recommended when you are recording your meetings whether they are on Windows, Mac, or ChromeOS.

Can I record Zoom on my phone?

As a reminder, free users cannot record Zoom meetings from their Android or iOS phones. Once you have joined a Zoom meeting, follow these steps: Step 1: Click on the three dots on the bottom-right corner of the screen. Once you’ve chosen ‘Record to the Cloud’ (iOS) or ‘Record’ (Android), choose ‘Record’.

Does Zoom recording show all participants?

The entire recording is limited to one screen. Video will be recorded in Speaker view with shared screen if the host is the only one sharing video. No recordings will be made for participants without a camera.

Can I record myself on Zoom without a meeting?

You can start Zoom without video by clicking the Start without video button in the Zoom application on your computer. Start with video if you want to record yourself with your webcam by itself or alongside your desktop. For Zoom to record your PC’s microphone, click Join Audio Conference by Computer when prompted.

Related Articles

How Do Local Recording In Zoom App
How To Modify Recording Notifications In Zoom App
How To Manage Cloud Recording Settings In Zoom
How To Change Basic And Advanced Cloud Recording Settings In Zoom
How To Enable Cloud Recording In Zoom
Recording Layouts In Zoom
Changing Call Recording Settings In Zoom App
How To Recover A Deleted Cloud Recording In Zoom
Recording In The Zoom Room
On Demand Recording In Zoom App
Reasons And Solution For Conversion Of Local Recording Failed In Zoom App
Recording Highlights In Zoom App
Cloud Recording In Zoom Rooms
Good Quality Audio Recording To Make Transcripts Accurate In Zoom Meeting Or Webinar
About Starting Recording In Zoom Rooms
Recording Place Of Recording Recording Data In Zoom App
Which Is Better The Quality Of Recording In Zoom Cloud Recording And Local Recording
How To Customize The Recording Consent Disclaimer In Zoom App
What Happens To Cloud Recording Files When 1 A User Deletes Their Cloud Recordings Or 2 An Account Admin Deletes A User In Zoom