Scheduling privilege and alternative hosts in Zoom App

This post was most recently updated on July 29th, 2022

Account owners and admins will be able to enable the alternative hosts feature at the account level, giving users the ability to assign scheduling functions to other users who belong to the same organization. As a result of these features, teams that schedule meetings with each other can be more productive and flexible in how they schedule their meetings.

Account owners and administrators are able to assign the roles to other account users as long as they all have a master/sub account configuration. They must also link the master and sub accounts in the Account Profile page in order to see this setting at the account level.

Prerequisites

  • Setting up the account on the website
    • as the owner of the account or as an administrator
    • will allow you to add a sub-account to your master account
    • but both the master and sub accounts must be linked by the owner and admin
  • so that scheduling of events between linked master and sub accounts can be accomplished
    • through the Zoom desktop application
      • Windows: version 5.7.0 or higher
      • macOS: version 5.7.0 or higher
      • Linux: version 5.7.0 or higher
    • Zoom mobile app
      • Android: version 5.7.0 or higher
      • iOS: version 5.7.0 or higher
    • Zoom Outlook plugin for Windows: 5.7.0.64 or higher
    • Zoom IBM Notes plugin for Windows: 5.7.0.65 or higher
    • Zoom for Outlook add-in

How to enable scheduling privilege and alternative hosting

  1. Access the Zoom web portal by logging into your Zoom account.
  2. You will first need to select Account Management then Account Settings from the navigation menu.
  3. Click on the Meetings tab.
  4. In the More Settings section, you will find a list of options.
  5. The following settings can be changed:
    • Privileges can be assigned to users to manage their schedules
      • For users within the same account: Users within the account should be able to assign scheduler privileges only to users within the account itself.
      • The account should have users belonging to the same organization. Users within the same organization should be allowed to grant task scheduling privileges to their peers. Both the master account and sub-account users are included in these privileges.
        However, accounts just linked to a master account will not be able to take advantage of this service. If you want to see this option, you must already have your accounts configured as masters and sub accounts.
    • Here is a list of alternative hosts that users can add to their accounts.
      • The ability to add alternative hosts for any users in the same account: Allow the account holder to add only other account holder users as alternative hosts.
      • As you are a member of the team, your authority will be to add users in the account who are members of the same organization as alternative hosts. You are able to add users in the sub-accounts and master account as alternatives.
        Note that if you have other accounts that are linked to yours, then you will not be able to use this feature. You must already have your accounts in a master/sub account configuration and linked to each other before you can see this option.
  6. Click on Save.

After this configuration for the account has been completed, users will be able to follow the normal steps to schedule a meeting using a different host or use the scheduling privileges to schedule meetings for another user.