Using Multi-Camera mode in Zoom Rooms

A conference room can be configured with multi-camera mode, which allows you use multiple cameras at the same time from the same conference room. In addition to providing different viewing angles of the room, you can use the cameras to capture a better image of the in-room participants for better recording.

Note: Zoom Rooms are currently unable to use both Smart Gallery (Multi-Stream) and Multi-Camera modes at the same time.

Prerequisites for using Multi-Camera view in Zoom Rooms

  • Version 5.8.0 or higher is required for Zoom Rooms for macOS
  • Version 5.8.0 or higher of Zoom Rooms for Windows is required
  • Version 5.10.0 or higher is required for Zoom Rooms for Appliances
    • Currently, Zoom Rooms Appliances are supported only on Poly G7500 devices; in the future, it will also be supported by other Zoom Rooms Appliances.
  • It is necessary to have version 5.8.0 of Zoom Rooms Controller for iOS in order to use it
  • In order to use Zoom Rooms Controller for Android, you must have version 5.8.0 or higher installed.
  • You must be the owner of the account, an admin, or a role that has the ability to edit Zoom Rooms

How to enable Multi-Camera mode

  1. You will need to sign in to the Zoom web portal.
  2. After clicking on Room Management, you will be able to access Zoom Rooms.
  3. If you wish to enable Multi-Camera mode within Zoom Rooms, you can access it from the account, location, or room settings by using the Zoom Rooms location hierarchy. Click on the Account Settings tab for this example.
  4. You will find the multi-camera mode toggle next to the Devices heading on the Account Profile tab when you click on the Account Profile tab and scroll down to Devices.
  5. In the drop-down menu, select the Default camera mode for the cameras you would like to enable and then click on the Enable button next to them. The number of cameras you can use is unlimited.
  6. You can set the Camera presets for a specific Zoom Room in the location hierarchy if you are editing that Zoom Room in the location hierarchy after selecting Multi-Camera mode has been enabled.

Note: The Smart Gallery (Multi-Stream) mode will automatically be disabled when this setting is enabled.

How to use Multi-Camera mode in a Zoom Room

  1. Your Zoom Rooms controller can be used to start or join the meeting.
  2. Tap on the Camera Control button.
  3. In order to configure the camera feed, you will need to use the available options.

How remote attendees experience Multi-Camera mode

As a remote attendee, if you are using the Gallery view, Side-by-Side view, or Thumbnail view of Zoom Room, you will also be able to view the video feeds of all enabled cameras (up to three) which are connected to the Zoom Room. It is possible for attendees to pin individual camera video feeds or to have the meeting host spotlight the feeds by pinning them. With Zoom Room cameras, each video feed is displayed in full resolution as if it was an individual member of a meeting and is displayed in the appropriate Zoom Room view. Usually, the individual camera feeds are labeled in the same way as the Zoom Room itself, with dashes and numbers appended to the secondary feeds to identify which feed is which. A good example of this would be naming the main video feed of the camera “Home Room” and naming the secondary video feeds of the camera “Home Room – 2” and “Home Room – 3”.