How to Fix error regarding network connection in Zoom App

This post was most recently updated on July 3rd, 2022

Do you have such type of Question, How to Fix error regarding network connection in Zoom App

If you get an error message in Zoom like the one below, it may be related to the network connection, network firewall settings, or web security gateway settings.

The application remains in “Connecting” mode
“Network error, please try again”
If you’ve timed out due to “Unable to connect to the service. Please check your network connection and try again later”

Check1:
Open a browser, check the network connection, and confirm that you can access https://zoom.us.
Recommend 1
from SSL inspection of a web security gateway, Zoom.Us and * .zoom.us the
it is recommended that you registered in the white list.

Refer to the table below to configure the network firewall.

protocol	port	sender	destination
TCP	80, 443	All Zoom clients	* .zoom.us
TCP	443, 8801, 8802	All Zoom clients	IPv4: 3.80.20.128/25 3.104.34.128/25 3.120.121.0/25 3.208.72.0/25 3.211.241.0/25 4.34.125.128/25 4.35.64.128/25 8.5.128.0/23 13.52.6.128/25 13.52.146.0 / 25 18.205.93.128/25 50.239.202.0/23 50.239.204.0/24 52.61.100.128/25 52.202.62.192/26 52.215.168.0/25 64.69.74.0/24 64.125.62.0/24 64.211.144.0/24 65.39.152.0 / 24 69.174.57.0/24 69.174.108.0/22 99.79.20.0/25 103.122.166.0/23 109.94.160.0/24 115.110.154.192/26 115.114.56.192/26 115.114.115.0/26 115.114.131.0/26 120.29.148.0 /twenty four 160.1.56.128/25 161.199.136.0/22 162.12.232.0/22 162.255.36.0/22 192.204.12.0/22 202.177.207.128/27 202.177.213.96/27 204.141.28.0/22 207.226.132.0/24 209.9.211.0/24 209.9.215.0/24 210.57.55.0/24 213.19.144.0/24 213.19.153.0/24 213.244.140.0/24 221.122.88.64/27 221.122.88.128/25 221.122.89.128/25 IPv6: 2620: 123: 2000 :: / 44
UDP	3478, 3479, 8801-8810	All Zoom clients	IPv4: 3.80.20.128/25 3.104.34.128/25 3.120.121.0/25 3.208.72.0/25 3.211.241.0/25 4.34.125.128/25 4.35.64.128/25 8.5.128.0/23 13.52.6.128/25 13.52.146.0 / 25 18.205.93.128/25 50.239.202.0/23 50.239.204.0/24 52.61.100.128/25 52.202.62.192/26 52.215.168.0/25 64.69.74.0/24 64.125.62.0/24 64.211.144.0/24 65.39.152.0 / 24 69.174.57.0/24 69.174.108.0/22 99.79.20.0/25 103.122.166.0/23 109.94.160.0/24 115.110.154.192/26 115.114.56.192/26 115.114.115.0/26 115.114.131.0/26 120.29.148.0 /twenty four 160.1.56.128/25 161.199.136.0/22 162.12.232.0/22 162.255.36.0/22 192.204.12.0/22 202.177.207.128/27 202.177.213.96/27 204.141.28.0/22 207.226.132.0/24 209.9.211.0/24 209.9.215.0/24 210.57.55.0/24 213.19.144.0/24 213.19.153.0/24 213.244.140.0/24 221.122.88.64/27 221.122.88.128/25 221.122.89.128/25 IPv6: 2620: 123: 2000 :: / 44

Connection type: Zoom website

protocol	port	sender	destination
TCP	80, 443	All Zoom clients	* .zoom.us * .cloudfront.net

Available web browsers are Google Chrome, Safari, Firefox, Microsoft Edge, and Internet Explorer. Please refer to Internet Explorer for the requirements of each browser.

Proxy server

Zoom supports https / SSL proxy servers via port 443.

Zoom automatically detects proxy settings.

In some cases, you may be prompted to enter a proxy username/password.

See the Zoom homepage for the latest information.

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