Do you have such type of Question, How to Avoid Zoom Connection Problems regarding network connection in the Zoom App
If you get a “Please check your network connection” error message in Zoom like the one below, it may be related to the network connection, network firewall settings, or web security gateway settings.
The error that you are seeing with your Zoom network connection is, you guessed it, happening because of your Internet connection. Learn how to cure it once and for all by reading the following description.
- The application remains in “Connecting” mode
- “Network error, please try again”
- If you’ve timed out due to “Unable to connect to the service. Please check your network connection and try again later”
Check1:
Open a browser, check the network connection, and confirm that you can access https://zoom.us.
How to solve errors regarding network connection in the Zoom App?
The Internet connection that you are using to connect to Zoom’s servers is commonly cited as the most prevalent source of problems with the Zoom network connection. It is not possible for Zoom to function correctly if you have a connection to the Internet that is either slow or variable. It is possible that you will not even become aware that you are experiencing a connectivity difficulty until you make an attempt to use the service. Moreover, the most frustrating aspect of the situation is when it occurs during a crucial business conversation.
The bandwidth that is used for Zoom video conferencing is quite high. A complicated collection of data packets is being transmitted from your device to the device of the person with whom you are attempting to communicate, and the person’s device is transmitting data packets to you.
Some of the flow of those packets will be disrupted if your Wi-Fi connection experiences a temporary blip or if your cellular connection experiences fluctuations while you are using it. There may be a brief period of time required for the data to catch up.
Because of this, the zoom is slow, there are times when the audio fades in and out, there are times when the video lags and there are times when the audio and video do not adequately sync. It also has the potential to cause Zoom to disconnect. All things considered, you are confronted with the dreaded Zoom message that says “Please check your network connection.”
Recommend 1
from SSL inspection of a web security gateway, Zoom.Us and * .zoom.us the
it is recommended that you registered in the white list.
Refer to the table below to configure the network firewall.
| protocol |
port |
sender |
destination |
| TCP |
80, 443 |
All Zoom clients |
* .zoom.us |
| TCP |
443, 8801, 8802 |
All Zoom clients |
IPv4: 3.80.20.128/25
3.104.34.128/25
3.120.121.0/25
3.208.72.0/25
3.211.241.0/25
4.34.125.128/25
4.35.64.128/25
8.5.128.0/23
13.52.6.128/25
13.52.146.0 / 25
18.205.93.128/25
50.239.202.0/23
50.239.204.0/24
52.61.100.128/25
52.202.62.192/26
52.215.168.0/25
64.69.74.0/24
64.125.62.0/24
64.211.144.0/24
65.39.152.0 / 24
69.174.57.0/24
69.174.108.0/22
99.79.20.0/25
103.122.166.0/23
109.94.160.0/24
115.110.154.192/26
115.114.56.192/26
115.114.115.0/26
115.114.131.0/26
120.29.148.0 /twenty four
160.1.56.128/25
161.199.136.0/22
162.12.232.0/22
162.255.36.0/22
192.204.12.0/22
202.177.207.128/27
202.177.213.96/27
204.141.28.0/22
207.226.132.0/24
209.9.211.0/24
209.9.215.0/24
210.57.55.0/24
213.19.144.0/24
213.19.153.0/24
213.244.140.0/24
221.122.88.64/27
221.122.88.128/25
221.122.89.128/25
IPv6:
2620: 123: 2000 :: / 44 |
| UDP |
3478, 3479, 8801-8810 |
All Zoom clients |
IPv4: 3.80.20.128/25
3.104.34.128/25
3.120.121.0/25
3.208.72.0/25
3.211.241.0/25
4.34.125.128/25
4.35.64.128/25
8.5.128.0/23
13.52.6.128/25
13.52.146.0 / 25
18.205.93.128/25
50.239.202.0/23
50.239.204.0/24
52.61.100.128/25
52.202.62.192/26
52.215.168.0/25
64.69.74.0/24
64.125.62.0/24
64.211.144.0/24
65.39.152.0 / 24
69.174.57.0/24
69.174.108.0/22
99.79.20.0/25
103.122.166.0/23
109.94.160.0/24
115.110.154.192/26
115.114.56.192/26
115.114.115.0/26
115.114.131.0/26
120.29.148.0 /twenty four
160.1.56.128/25
161.199.136.0/22
162.12.232.0/22
162.255.36.0/22
192.204.12.0/22
202.177.207.128/27
202.177.213.96/27
204.141.28.0/22
207.226.132.0/24
209.9.211.0/24
209.9.215.0/24
210.57.55.0/24
213.19.144.0/24
213.19.153.0/24
213.244.140.0/24
221.122.88.64/27
221.122.88.128/25
221.122.89.128/25
IPv6:
2620: 123: 2000:: / 44 |
Connection type: Zoom website
| protocol |
port |
sender |
destination |
| TCP |
80, 443 |
All Zoom clients |
* .zoom.us
* .cloudfront.net |
Available web browsers are Google Chrome, Safari, Firefox, Microsoft Edge, and Internet Explorer. Please refer to Internet Explorer for the requirements of each browser.
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Frequently Asked Questions
Why is Zoom telling me to check my network connection?
The quality of your Internet connection can make or break Zoom meetings. If your connection is unstable, you’ll experience freezing, buffering, and disconnecting.
Why does Zoom keep saying unable to connect?
Make sure Zoom’s servers are up and running. When Zoom servers are under load or experiencing technical difficulties, they can go down. When connectivity issues arise, you may not be able to attend meetings during these times.
How do I fix Zoom application error?
- Conduct a check on your internet connection.
- You should remove the Zoom app and then reinstall it.
- The official website is where you may download it.
- Get rid of your cookies and cache.
- Please check the system requirements.
- Check to see if there is sufficient space on your device to install Zoom.
- Examine whether or not you are authorized to install the Zoom application.
How do I fix an unstable internet connection on Zoom?
If you are connected to the Internet, check: The loss of packets on Zoom might be caused by an Internet connection that is either slow or unstable. You might try resetting your modem or router, or you could change your Internet service package to one that offers a greater download speed. Make use of a link that is wired: When compared to a wireless connection, a connected Internet connection is often significantly more reliable.
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