Wireless (WiFi) connection problem during zoom meeting
wireless-wifi-connection-problem-during-zoom-meeting
If you are experiencing problems with latency, screen freezes, poor audio quality, or dropped meetings when using a WiFi connection, please try the following:
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If you are using home WiFi, please try the following:
Check if there is an internet connection
- If there is a wired LAN port on the Internet router try connecting directly by a wired connection
Check WiFi speed and signal strength
- Required bandwidth to check the Internet bandwidth using speed test ” Please tell us the required network bandwidth “
- Move your computer or mobile device closer to your home or office WiFi router or access point
Try to improve the WiFi environment
- Upgrade the
WiFi Router Firmware Check for a firmware upgrade on the WiFi router vendor support site - Extend and strengthen the Wi-Fi signal using a WiFi repeater such as Amped Wireless or Linksys
- Enhance your WiFi signal on your PC or Mac with high-power, long-range WiFi, such as Amped Wireless’s router or adapter
- [Home] Use DOCSIS 3.0 Cable Modem (if you have a Cable Modem) to Improve Internet Performance
If you are using a company or Corporate WiFi, please try the following:
Check if there is an internet connection
- Switch to the wired connection
Check WiFi speed and signal strength
- Switch to another WiFi hotspot if possible
- Contact the company IT department to check the WiFi hotspots
- Turn off Account Management Group HD if WiFi bandwidth is low
- You can also do a test session here
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