Zoom Phone features are compared within the table below for desktop clients (Windows, macOS, Linux) as well as mobile apps (Android, iOS) that are available on different platforms. This feature can only be accessed if you have updated your client or application to the latest version.
A desk phone that is supported can also be viewed on this page to see what features it offers.
The following topics are covered in this article:
- Controls
- Contacts
- Voicemail
- Call history and recordings
- Settings
- Additional features
Contents
- 1 Prerequisites for using Zoom Phone features
- 2 Comparison of Zoom Phone desktop client and mobile app features
- 2.1 Controls
- 2.2
- 2.3 Contacts
- 2.4
- 2.5 Voicemail and Videomail
- 2.6
- 2.7 Call history and recordings
- 2.8
- 2.9 Settings
- 2.10
- 2.11 Additional features
- 2.12
- 2.13 Frequently Asked Questions
- 2.14 Is Zoom phone different from Zoom?
- 2.15 What is the best phone for Zoom meetings?
- 2.16 Does the S22 ultra have 100x Zoom?
- 2.17 How far can the Samsung S22 zoom?
- 2.18 How good is the zoom on S22 Ultra?
- 2.19 Related Articles
Prerequisites for using Zoom Phone features
- User type that is licensed
- Depending on your needs, you can choose from the Pro, Business, Education, or Enterprise plans
- Zoom Desktop Client or Zoom Mobile App should be updated to the latest version available
- Licences for Zoom Phone are available for purchase
Comparison of Zoom Phone desktop client and mobile app features
For more information about each of these features, you can click on the embedded links.
Zoom Phone admins have the option of enabling, disabling, or customizing the feature to suit their needs.
Zoom’s web portal is the only place where you can access this feature.
It is only these features that are available to Zoom Phone Basic users without a calling plan.
| Feature | Windows macOS |
Linux | Android iOS |
Zoom Phone Appliance |
Controls |
|
|||
| It is possible to make calls to internal or external numbers within Zoom Phone. | ✔ | ✔ | ✔ | ✔ |
| Call 911 if you are in an emergency situation | ✔ | ✔ | ✔ | ✔ |
| Receive calls | ✔ | ✔ | ✔ | ✔ |
| Select outbound caller ID | ✔ | ✔ | ✔ | ✔ |
| View detailed incoming call notifications | ✔ | ✔ | ✔ | ✔ |
| Dismiss call notifications (continues to ring on your other devices) | ✔ | ✔ | ✔ | |
| Transfer calls | ✔ | ✔ | ✔ | ✔ |
| Flip calls to another Zoom Phone device (see note A) | ✔ | ✔ | ✔ | ✔ |
| Start cloud recording | ✔ | ✔ | ✔ | ✔ |
| Add another person to the call (three-way calling) | ✔ | ✔ | ✔ | ✔ |
| Elevate call to Zoom Meeting | ✔ | ✔ | ✔ | ✔ |
| Start or join a concurrent Zoom meeting and switch between phone call and meeting | ✔ | ✔ | ✔ | ✔ |
| Merge phone call with concurrent meeting | ✔ | ✔ | ✔ | |
| Monitor phone users (listen, whisper, barge, conference barge) | ✔ | ✔ | ✔ | ✔ |
| Monitor call queues or shared line groups | ✔ | ✔ | ||
| Park call | ✔ | ✔ | ✔ | ✔ |
| Send or receive audio intercom | ✔ | ✔ | ✔ | ✔ |
| Call control from desktop client | ✔ | ✔ | ||
Contacts |
|
|||
| Browse your internal and external Zoom contact list to find people you may need to get in touch with. | ✔ | ✔ | ✔ | ✔ |
| Search through shared directories of external contacts Voicemail and Videomail | ✔ | ✔ | ||
| Synced contacts can be added to Google or Outlook by using the call history or voicemail of the phone | ✔ | ✔ | ||
| You can also consult your saved contacts | ✔ | |||
| Synced contacts can be added to Google or Outlook by using the call history or voicemail of the phone | ✔ | ✔ | ✔ | |
Voicemail and Videomail |
|
|||
| Your voicemail can be listened to, downloaded, or deleted using our Voicemail Player. | ✔ | ✔ | ✔ | ✔ |
| Transcriptions of voicemails and videomails are available for viewing. | ✔ | ✔ | ✔ | ✔ |
| At once, you can delete multiple voicemail messages that have been selected | ✔ | |||
| Delete all voicemail messages at once | ✔ | ✔ | ✔ | |
| You are able to call, copy, or block the number associated with the voicemail message you want to delete | ✔ | ✔ | ✔ | ✔ |
| You are able to play, download, or delete shared voicemail messages | ✔ | ✔ | ✔ | |
| You are able to sort voicemails by owner (owned by you or shared with admin) | ✔ | ✔ | ✔ | |
| Delete the video greeting or leave the video message | ✔ | ✔ | ✔ | ✔ |
Call history and recordings |
|
|||
| Call history can be played, downloaded, or deleted | ✔ | ✔ | ✔ | ✔ (except playing recordings) |
| It is possible to play, download, or delete your own call recordings. | ✔ | ✔ | ✔ | |
| Shared call recordings can be played, downloaded, or deleted at any time | ||||
| A number of selected call history and recording entries can be deleted at once with the single click | ✔ | |||
| Delete all call history and recording entries at once | ✔ | ✔ | ✔ | |
| Call or copy number of associated call history or recording entry | ✔ | ✔ | ✔ | |
| Delete block number of associated call history or recording entry | ✔ | ✔ | ✔ | ✔ |
| Managing Automatic Call Recordings in the | ✔ | ✔ | ✔ | ✔ |
Settings |
|
|||
| In addition to enabling or disabling call queue calls (opting in or out of call queues) | ✔ | ✔ | ✔ | ✔ |
| a number of other settings can be enabled or disabled (see note B) | ✔ | ✔ | ||
| You can choose to show or hide the incoming call notification while you are in a meeting (see note C ) | ✔ | ✔ | ✔ | |
| Changing your ringtone | ✔ | ✔ | ✔ | ✔ |
Additional features |
|
|||
| Delegation of calls | ✔ | ✔ | ||
| Groups of shared lines | ✔ | ✔ | ||
| A single click to dial | ✔ | ✔ | ||
| A group call pickup service | ✔ | ✔ | ✔ | |
| For nomads in need of emergency assistance | ✔ | ✔ | ✔ | ✔ (see note D) |
Note (A): It is possible to use call flip on Linux if the device that originates the call is the one that flips it. Essentially, the Linux desktop client can be used to make and receive phone calls, but it cannot be used for making and receiving phone calls.
Note (B): Depending on your platform, you can enable or disable calls from shared line groups by modifying the setting in the Zoom web portal, even if your platform does not support this feature.
Note (C): When using the Zoom mobile app while in a Zoom meeting, you will always be notified when Zoom Phone calls are incoming, regardless of whether you are in the Zoom meeting.
Note (D): It is not possible to configure LLDP if you enable nomadic emergency services on the Zoom Phone Appliance so that it can detect network information for wired Zoom Phone Appliances.
Read it also –
| Adding Zoom Features To Salesforce Layouts |
| Zoom Beta Version Features And Installation Method |
| About Restrictions On In Meeting Chat Features In Zoom App |
Frequently Asked Questions
Is Zoom phone different from Zoom?
You can use Zoom Phone as a cloud-based VoIP phone solution if you need to make a quick call to someone. It is a good option if you are in a rush. This platform, on the other hand, does not offer a video call experience like the traditional Zoom platform.
What is the best phone for Zoom meetings?
With its 2x Telephoto Lens, the iPhone 11 Pro Max is considered to be one of the best phones on the market for taking photos from a distance, and it definitely stands out from all other smartphones out there on the market as one of the very best cameras on the market for taking photos from a distance.
Does the S22 ultra have 100x Zoom?
I had previously stated the Samsung Galaxy S22 Ultra’s 100x Space Zoom was among the most impressive photographic and technological features I had seen on a mobile device. However, I became aware of one more feature that I had not been aware of until recently that makes the device even more impressive. The Samsung Note 9 Note-in-disguise Android 12 phone that I’ve been using for the past five months has mostly been uneventful (mostly), but it has never quite met my expectations when it comes to reliability.
How far can the Samsung S22 zoom?
The Galaxy S22 and S22+ provide users with the ability to zoom in up to 12x when using the zoom function. The Galaxy S22 Ultra offers users the ability to zoom in up to 20x for up-close viewing.
How good is the zoom on S22 Ultra?
As a result of the new model, it carries a 50 megapixel primary camera as well as a 12 megapixel ultra-wide lens and a 10 megapixel telephoto lens (with a 3 x optical and 30 x spatial zoom). The Galaxy S22 Ultra looks good on paper, but it starts to lose the competition when compared to the Galaxy S22 Ultra’s 100x zoom, which on paper is more impressive.