The Zoom Rooms controller cannot connect to the Zoom Rooms PC.

Try the troubleshooting steps below.
(1) The Zoom Rooms controller and the Zoom Rooms PC belong to the same network segment.
(2) TCP / 9090 traffic is permitted for the Zoom Rooms controller on the firewall of the Zoom Rooms PC firewall, or the firewall is disabled.
(3) Uninstall and reinstall the Zoom Rooms controller app.
(4) Delete the Zoom Rooms client from the PC, delete the data in the following folder, and then reinstall it.
(Windows) C: \ Users \% username% \ AppData \ Roaming \ ZoomRoom If the

problem persists , please contact our support desk *.
* Support desk contact information will be notified individually to customers who have purchased from us. If you do not know the contact information, please contact our sales staff at the time of purchase.

 

 

 

Q/A

I can’t hold a meeting. (Zoom starts and the meeting screen is displayed for a moment, but it disappears immediately, and then retries are repeated)
When I failed to sign in several times, I got a message saying “My account was locked”. What should I do?
During a meeting, the other person’s image / video grows or shrinks.
When sharing the screen with the video conferencing system, the screen is blurred on the Zoom side.
When I click on the invited meeting URL, I get the error “You are using an unsupported browser.” And cannot join.
Data recorded at the meeting is not saved locally
Why do I see users from the same company in my free account contacts?
There is no sound when sharing a video.

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