Zoom Webinar reports

This post was most recently updated on July 28th, 2022

There are a variety of metrics and information reports that can be created by admins and users through webinar reports, including:

  • Registration Report: An overview of all registrants with their names and registration details can be displayed on this page.
  • Attendee Report: Each attendee’s profile is displayed, including their name, a photo of them, their time in the session, and their last visit. Attendee reports will provide information on whether registrants attended the meeting or not if registration is enabled. Other Attended section typically contains the names of attendees who dialed in by phone or who participated in Zoom Room sessions.
  • Performance Report: Displays engagement statistics based on the number of registrations, attendances, and feedbacks received.
  • Q&A Report: This page displays a list of the questions and answers that were asked during the webinar. Each question is followed by a vertically arranged list of answers. Moreover, this report also displays those who have asked questions, as well as the times when the questions and answers have been asked.
  • Poll Report: The poll results for each attendee are displayed on the screen.
  • Survey Report:The post-webinar survey results are displayed in the following table.

In order to perform further analysis on these reports, they can be exported in a CSV format. There are reports available for the previous year that can be downloaded.

Notes:

  • Immediately after your webinar has ended, you will want to generate attendee reports, performance reports, Q&A reports, polls, and surveys. To obtain the data collected during the webinar if you had already generated a report before the webinar began, you will need to re-generate the report after the webinar has ended. During the live session, only polling reports can be generated after the poll has ended, after the live session is over.
  • A poll that is relaunched in a webinar will only include the last poll occurrence in the poll report if the poll is relaunched in a webinar. You should consider creating a second poll with the same questions as the original, if you know that you will need to launch the same poll twice, and you want to collect both sets of data. This will prevent you from having to launch the poll twice.
  • An attendee report will display the updated name of the host, co-host, or panelist in the webinar, with the original name in parentheses, if the host or co-host changes their name, the name of a panelist, or the name of an attendee in the webinar. In the case of Zoom Rooms, this does not apply to you.

Prerequisites for generating webinar reports

  • The host of the webinar, the admin of the webinar, or a role with access to the usage reports for the webinar

How to generate webinar reports

  1. The Zoom web portal can be accessed by signing in to it
  2. Select the Reports option from the navigation menu on the left side of the screen. It will be necessary to select Account Management and then Reports if you are an account owner or admin of the account, or have access to the Usage Report role.
  3. On the left side of the screen, click Webinar.
  4. The first step in searching for a report type is to select the one that you are interested in.
    Note: Following the webinar, you will be able to access a series of reports that include Attendee, Performance, Q&A, Poll, and Survey results.
  5. You can search for webinars based on a date range or use the Webinar ID number instead and then click the “Filter” button.
  6. Click on the Generate CSV Report button once you have selected the webinar.
    The report will automatically download as soon as it has been generated and can then be opened by any application that supports the CSV format, such as Excel, Notepad or any other application compatible with the format.