Zoom Device Management (ZDM) is a cloud-based application that enables you to manage and update your Zoom devices like the Zoom app, operating system (OS) and firmware from a single location. As you can see from the following tables, Zoom Rooms and Zoom Phone Appliances support a variety of processes by providing the information.

 

Zoom Room Computer App manual update App auto update App downgrade OS/Firmware Update
Windows ✔ ✔(b) ✔    ✔(c)
macOS ✔ ✔(b) ✔ ✔
Android   ✔(a) ✔(a) ✔

 

Zoom Room Controller App man update App auto update App downgrade OS/Firmware Update
Windows ✔
macOS ✔ ✔ ✔
Android    ✔(a)    ✔(a) ✔
iOS ✔ ✔ ✔
Note : 

  • (a): There is no direct support for manual or automatic app updates on Logitech devices. The firmware update is the way to do this.
  • (b): Versions 5.7.0 and higher are supported by this feature. In order to use Personal Zoom Room, you must be running version 5.8.0 or higher.
  • (c): There is only support for DTen D7 at the moment.
  • Find out more about the hardware that is certified by Zoom Room.

 

Zoom Phone Appliance

App manual update App auto update App downgrade OS/Firmware Update
✔ ✔ ✔
Note : 

  • Find out more about the Zoom Phone Appliances that are supported by Zoom.