Windows ZDM Frequently Asked Questions (FAQ) in Zoom App

This post was most recently updated on July 28th, 2022

How do you remove Windows ZDM?

Getting access to the device itself will allow you to remove Windows ZDM from it. Find your settings and click on ‘About’, then click on ‘Connect to work or school’, then click on ‘Disconnect from work or school’.

When are updates displayed on Zoom.us?

There are periodic installable updates delivered to enrolled devices by Microsoft, which are periodically refreshed by ZDM, which periodically refreshes the list of updates available from the device.

What happens if I accidentally ignore an update?

In the Ignored tab, the update will be placed, and you will be able to move it back at any time in the future. Please refer to the more detailed instructions if you need them.

What happens if assigned updates cannot be completed within the Update Schedule?

Upon completion of the Update Schedule time frame, if you still have one or more assigned updates to be installed, those updates will be installed during the next scheduled timeframe if they have not already been installed.