Zoom Audio, Video, Screen Sharing and Reporting

This post was most recently updated on May 7th, 2022

Zoom Audio

Zoom includes HD quality audio features and settings to optimize your Zoom experience. Use these support articles to join audio using a phone, configure speaker and microphone settings, or start a Personal Audio Conference.

Audio Settings

Available Zoom audio settings can be enabled by account owners and admins in the Zoom web portal. Use these support articles to understand how to change Zoom sound settings for toll calling and other advanced options.

  • Audio settings for iOS
  • Supported USB HID devices for the Zoom desktop client -p
  • Managing advanced audio settings -p
  • Enabling Toll Call -p
  • Enabling Toll-free and Fee-based Toll Call -p
  • Enabling or disabling call me and invite by phone -p
  • Enabling 3rd Party Audio -p
  • Masking phone numbers in participant list -p
  • Specifying global dial-in countries/regions n-p
  • Update audio conference dial-in countries -p
  • Data center and dial-in regions relationship -p

Audio Features

  • Suppressing background noise for videos -p
  • Managing audio echo in a meeting -p
  • Testing audio before Zoom Meetings -p
  • Using push-to-talk -p
  • Using and preserving original sound in a meeting -p

Dialing in by Phone

  • Joining a Zoom meeting by phone
  • Joining meeting audio by phone (call me) -p
  • Inviting others by phone (call out) -p
  • Showing international numbers on the invite email -p
  • Language support for audio conferencing -p


Personal Audio Conference (PAC)


Zoom Video

Zoom brings HD quality video and additional video enhancement options to your virtual meeting platform. Use these articles to configure available settings and features, like virtual backgrounds, or to troubleshoot and resolve camera quality issues.

Video Settings

You can adjust your video settings before or during a meeting to accommodate your camera and video layout. Learn more about available settings you can enable and use to enhance your virtual video conference experience on the Zoom platform.

  • Zoom Virtual Background system requirements -p
  • Previewing your video before joining   -p
  • Turning video off when joining a meeting    -p
  • Adjusting your video layout during a virtual meeting   -p
  • Using Zoom desktop client with dual monitors    -m
  • Manually rotating video   -p
  • Supported virtual cameras for macOS   -p
  • Using Group HD video
  • Managing advanced video settings -p


Video Features

Zoom video features include virtual backgrounds, touch up my appearance and other video enhancement options. Use these support articles to learn more about available features and how to use them.

Troubleshooting Video Issues

  • Testing your video -p
  • How to Remove Your Cat Filter -p
  • My video/camera is not working on iOS -p
  • Camera/video unavailable on Mac OS 10.7 -p


Zoom Screen Sharing

You can share your screen, desktop or other content with meeting participants or webinar attendees on Zoom. Use these support articles to configure screen sharing settings, utilize features and troubleshoot screen share issues.

Screen Sharing Settings

With Zoom you can share your screen, desktop or other content during a meeting. Manage advanced screen sharing or change screen share default settings using these support resources.

  • Zoom screen sharing security -p
  • Showing Zoom windows during screen share -p
  • Enabling or disabling annotation tools for meetings -p
  • Disabling desktop screen sharing in meetings -p
  • Protocols for Apple screen mirroring -p
  • Managing advanced screen sharing settings -p

Screen Sharing Features

Use Zoom meeting screen share to create a collaborative virtual environment during a remote meeting. With these support articles you can learn more about screen sharing features and how to utilize them.


Troubleshooting Screen Sharing Issues

  • Black screen during screen sharing -p
  • Troubleshooting screen flicker when screen sharing -p
  • Frequently asked questions about HDCP –p
  • Resolving Intel Iris Integrated Graphics issues -p



Record a Zoom meeting or webinar to the cloud locally on your personal device with Zoom recording functionalities that allow you to access, manage and share recordings at a later time.

Getting Started with Recording on Zoom

  • Getting started with recording -p
  • Recording meetings locally and to the cloud -p
  • Starting a cloud recording -p
  • Enabling and starting local recordings -m
  • Understanding recording file formats -p


Recording Settings

  • Viewing recordings with external single sign-on -p
  • What happens to cloud recording files when (1) a user deletes their cloud recordings, or (2) an account admin deletes a user   -p
  • Enabling cloud recording -p
  • Changing basic and advanced cloud recording settings -p
  • Managing cloud recording settings -p
  • Enabling or disabling audio transcription for cloud recordings -p
  • Resolution of recorded video -p
  • Changing cloud recording chat/transcript visibility -p
  • Enabling authentication to view cloud recordings -p
  • On-demand recordings
  • Cloud recording storage capacity -p
  • Automatic Recording -m
  • Modifying recording notifications -p
  • Customizing the recording consent disclaimer -p

Recording Features


With Zoom recording features, users can set up their Zoom recording layout, generate recording transcripts, or edit a Zoom recording. Use these support articles to learn more about available features and how to use them.

  • Providing consent to be recorded -p
  • Recording highlights -p
  • Recording layouts -p
  • Finding and viewing local recordings -p
  • Setting the cloud recording playback range -p
  • Audio transcription for cloud recordings -p
  • Recording audio for accurate transcripts
  • Recording on iOS and Android
  • Deleting local or cloud recordings -p
  • Recording without the host -p

Sharing your Recordings

  • Managing and sharing cloud recordings -p
  • Sharing a local recording -p

Troubleshooting Zoom Recordings