Zoom Phone

This post was most recently updated on July 23rd, 2022

user
Change phone settings (web portal)
Use of call flip
Manage voicemail messages
Incoming call notification
Use of in-call controls
Call forwarding
Making and receiving calls
Basic operation of Zoom Phone (user)

 

manage
Creating an Interactive Voice Response (IVR) System
Management of automatic reception
View Zoom Phone user and call queue usage reports
Call queue management
Manage multiple sites
Emergency contact settings and calls
Bulk import and update of phone users
Manage company representative number and caller ID name
Managing phone users
View Call Quality Dashboard
Change Zoom Phone account level settings