Zoom Rooms and Workspaces Support
Create a virtual conference room and hybrid workspaces with Zoom Rooms and Workspaces. Get started with Zoom Room setup and configuration with our how to guides and troubleshoot and resolve issues using our workspace feature support articles.
Contents
- 1 Getting Started with Zoom Rooms
- 2 Settings and Configuration for Zoom Rooms
- 3 Room System Admin Settings
- 4 Workstations
- 5 Zoom Rooms Controller
- 6 Updating Zoom Rooms
- 7 Room System Audio Settings
- 8 Zoom Room Displays
- 9 Calendar Integration
- 10 Zoom Device Management (ZDM)
- 11 Zoom Rooms Specifications
- 12 Advanced Hardware Guides
- 13 Zoom Rooms Features
- 14 Zoom Room In-Meeting Controls
- 15 Starting or Joining with a Room System
- 16 Zoom Room Feature Comparisons
- 17 Troubleshooting Zoom Rooms
- 18 SIP/H.323
- 19 Getting Started with SIP/H.323 Room Systems
- 20 Joining Meetings from a SIP/H.323 Device
- 21 Room Management
- 22 Troubleshooting SIP/H.323
Getting Started with Zoom Rooms
Zoom Rooms are modern workspaces for hybrid teams that allow in-person and remote participants to collaborate in real time. Use Zoom Room Guides and how-to tutorials to get started with Zoom Rooms and appliances, understand firewall configuration and learn how to sign in to a Zoom Room to join or start a meeting.
- Zoom Rooms Overview Video
- Quick start guide for Zoom Rooms
- Starting/joining a meeting from Zoom Room
- Getting started with Zoom Rooms
- Signing in to Zoom Rooms
- Zoom Rooms User Guide
- Firewall Configuration for Zoom Rooms
- Getting started with Zoom Rooms Appliances
- Getting started with Zoom Rooms Hardware as a Service
Settings and Configuration for Zoom Rooms
Learn more about Zoom Rooms and Workspaces admin settings, workstation and room display configurations, rooms controllers and device management options and calendar integration with support articles and training resources to setup a virtual conference room and hybrid workspace.
Room System Admin Settings
Learn more about Zoom Rooms and Workspaces admin settings with support articles and training resources to set up a virtual conference room and hybrid workspace.
- Finding your MAC address (HaaS devices)
- Manually changing the date and time on a Poly Trio
- Managing Workspace Reservation (Beta) for admins
- Using zoom rooms admin management
- Adding Zoom Rooms on the web portal
- Changing the settings of a Zoom Room
- Using Zoom Rooms location hierarchy
- Zoom Rooms operation time
- Providing end of meeting attendee feedback in Zoom Rooms -m
- Configuring auto login for Zoom Rooms p
- Zoom Room alerts
- Using Zoom Rooms Personal Meeting ID (PMI)
- Count attendees in Zoom Rooms
- Zoom Room device profiles
- Zoom Rooms weekly system restart
- Managing Room Passcode for Zoom Rooms
- Using Network Device Interface (NDI)
- Enabling Zoom Rooms upcoming meeting reminder
- Creating Zoom Rooms for private meetings
- Wired HDMI Screen Sharing with a capture device
- Remote Zoom Rooms Management
- Recommended settings for Home Office Zoom Rooms
- Using auto-answer for Zoom Rooms
- Setting up a direct Wi-Fi connection for a Zoom Room Mac
- Hardware as a Service (HaaS) returns and replacements
- Setting Up Zoom Rooms on Dell Optiplex with Windows IoT
Workstations
Zoom for Home allows users to join meetings from their remote workspace with a dedicated device. Learn how to configure your device and set up your workstation so you can work from home.
Zoom Rooms Controller
Learn how to add, configure and manage controllers for your Zoom Rooms using these support articles and resources.
Updating Zoom Rooms
- Upgrading or downgrading Zoom Rooms
- Enabling Automatically Update OS/Firmware
- Enabling Automatically Update App
- Remotely upgrading Zoom Room devices with ZDM
Room System Audio Settings
Learn about Zoom Room audio settings so you can eliminate echo, enable daily audio testing, and configure Alexa devices for your Zoom Room appliances.
- Using Zoom Rooms daily audio testing – p
- Zoom Rooms PBX Support
- Configuring Alexa for Zoom Rooms
- Configuring Alexa for Zoom Room Appliances
- Using advanced software audio processing
- Eliminating echos with proximity detection
Zoom Room Displays
Zoom Rooms have many display options including customized backgrounds and upcoming meeting reservations.These support articles teach you how to configure your display and set up additional functionalities for your workspace.
- Using Workspace Reservation (Beta) on the Zoom web portal
- Using Workspace Reservation (Beta) for Zoom Rooms
- Zoom Rooms digital signage
- Using Zoom Rooms scheduling display
- Getting started with Zoom Rooms for Touch
- Customizing your Zoom Rooms background
- Reserving other Zoom Rooms with a scheduling display
- Managing a Zoom Rooms Virtual Receptionist
- Using display meeting list on TV
- Screen and Energy Saver With Zoom Rooms
- Zoom Rooms display systems on/off
- Setting up a companion whiteboard in a Zoom Room
- Disabling touch screen functionality
- Disabling touch-functions on a Zoom Room display
- Using multiple monitors with Zoom Rooms for Touch
- Customizing a Zoom Rooms display for video/content – p
- Using Zoom Rooms default display layouts
Calendar Integration
Integrate your Zoom Rooms with your organization’s calendar resource so team members can view and reserve meetings scheduled for the room. These articles tell you how to set up Zoom Rooms with different calendar platforms.
Zoom Device Management (ZDM)
Zoom Device Management (ZDM) is a centralized room and device management tool that provides administrators with additional remote functionality on Zoom Room devices. Use these support articles to get started with Zoom Device Management and learn how to enable available settings on shared equipment.
- Getting started with Zoom Device Management
- Using ZDM with Windows devices
- Using ZDM with Mac devices
- Using ZDM with Zoom Room Appliances
- ZDM for Zoom desktop and mobile clients
- Changing group settings for managed Zoom Clients
- Configuring Zoom Device Management network profile
- Using ZDM with iPads
- Best Practices for ZDM Mac/Win (ZR)
- Best Practices for ZDM iPads (ZRCs)
- iPad ZDM Frequently Asked Questions (FAQ)
- Windows ZDM Frequently Asked Questions (FAQ)
- Supported ZDM upgrade/downgrade processes
- Manually adding devices to ABM
- How to set your iPad into “Supervised Mode”
- How to upgrade DTEN firmware using ZDM
- Enabling auto sign-in with a third party MDM
- Managing Windows system updates with ZDM
- Enabling auto sign-in with ZDM
- Autonomous Single App Mode with ZDM
- How to rename a Zoom Room with MDM
- How to set your iPad into “Supervised Mode”
- Using Zoom Room Autonomous Single App Mode with MDM
- Using MDM for Zoom Rooms with macOS Mojave
Zoom Rooms Specifications
Advanced Hardware Guides
Zoom Rooms Features
Learn more about Zoom Room and Workspace in-meeting controls, or Zoom Room feature comparisons based on your device with support articles and how-to resources for using virtual conference room features.
Zoom Room In-Meeting Controls
Zoom Rooms in-meeting controls appear on your controller and allow you to control multiple aspects of your meetings. These support articles tell you about in-meeting control features and how to use them.
- Using Multi-Camera mode in Zoom Rooms
- Adding and sharing your pronouns in Zoom Rooms and workspaces
- Zoom Rooms meeting controls and settings
- Zoom Rooms for Touch in-meeting controls
- Screen Sharing a camera in a Zoom Room
- Screen sharing via share.zoom.us in Zoom Rooms
- Viewing In-Meeting Chat in a Zoom Room
- Recording in Zoom Rooms
- Cloud Recording in Zoom Rooms
- Using focus mode in a Zoom Room
- Getting started with Smart Gallery
- Using voice commands in Zoom Rooms
- Using Virtual Background in Zoom Room
- Sharing a screen using Apple screen mirroring
- Screen sharing in Zoom Rooms for Touch
- Sharing multiple screens in a Zoom Room
- Direct sharing in Zoom Rooms
- Pin or Spotlight a video in Zoom Rooms
- Changing the video layout of a Zoom Room display
- Zoom Rooms camera controls
- Using a Zoom Rooms for Touch whiteboard
- Using a waiting room with Zoom Rooms
- Using other web conferencing with solutions Zoom Rooms
- Customizing the thumbnail video layout in a Zoom Rooms meeting
- Viewing closed captioning in Zoom Rooms
- Claiming host privileges in Zoom Rooms with the host key
Starting or Joining with a Room System
Use these support articles to learn how to start or join a meeting on different devices and invite additional participants using Zoom Room systems.
- Joining a meeting before the host in a Zoom Room
- Automatically start/stop scheduled Zoom Room meetings
- Starting or joining meetings using Zoom Rooms for Touch
- Joining a Zoom Room meeting using an iOS device
- Joining a meeting in a Zoom Room from the Zoom client
- Using Join Personal Meeting ID with a Zoom Room
- Inviting others to join a Zoom Rooms meeting
- Joining a third party meeting from a Zoom Room
- Starting a telephone-only Zoom Rooms meeting
- Enabling or disabling Microsoft Teams Direct Guest Join
- SIP/H.323 device call-out from Zoom Rooms
Zoom Room Feature Comparisons
Troubleshooting Zoom Rooms
If you are experiencing audio or hardware issues with your Zoom Rooms setup, these support articles can help you troubleshoot and resolve the issue you are encountering.
- Advance notice of end of support for Zoom Rooms Controller on iOS 8 and iOS 9
- Blank video when joining a meeting using a Skype. However, very interesting alternatives have emerged to the well-known Microsoft Teams Room – p
- Updating your Zoom Rooms to version 5.0.5
- Zoom Rooms does not work with Chrome OS
- DTEN D7 frequently asked questions (FAQ)
- Resolving MXL AC360Z hardware issues
- Kernel extension changes in macOS High Sierra
- Testing a Zoom Room setup
- Troubleshooting audio with USB extenders
- Adding IT contact information for Zoom Rooms system alerts
- Troubleshooting logs for Zoom Rooms
SIP/H.323
The SIP/H.323 Room Connector is a gateway for H.323 and SIP devices. Use these support articles to learn how to get started, join meetings from SIP/H.323 devices, and manage rooms.
Getting Started with SIP/H.323 Room Systems
Get started with SIP/H.323 room systems with getting started guides, Conference Room Connector support articles, and other SIP/H.323 configuration resources including connecting and managing your rooms with Zoom.
- Using the Conference Room Connector
- Conference Room Connector supported devices
- Zoom disabling TLS 1.0/1.1 for Cloud Room Connector
- Using the attendee’s CRC license
- SIP/H.323 user group settings
- Pre-configuring SIP/H.323
- Encryption for SIP/H.323
- Using 1080p video for SIP/H.323 devices
- Using SIP/H.323 rooms directory
Joining Meetings from a SIP/H.323 Device
Learn how to join or start a meeting from a SIP or H.323 based room system, as well as how to use other in-meeting feature, like video layouts, recording, and more with these Zoom support articles.
- Joining via pairing with a SIP/H.323 device
- Starting a meeting from a SIP/H.323 endpoint
- Using the SIP/H.323 in-meeting menu
- Inviting a SIP/H.323 room system to a meeting
- Changing the video layout on a SIP/H.323 device
- Using dual screen views on SIP/H.323 devices
- SIP/H.323 Room Connector Dial Strings
- Calling a SIP/H.323 room system from the client
Room Management
- Room Management – p
Troubleshooting SIP/H.323
Troubleshoot SIP/H.323 room system technical issues using these support articles and technical resources related to your SIP and H.323 devices.