Zoom Meetings Support

This post was most recently updated on July 29th, 2022

Join, collaborate, and connect through Zoom’s virtual meeting platform capabilities. Get help with video conferencing and remote meetings from scheduling and joining a meeting to troubleshooting technical issues, like error codes and meeting launch failure.

 

Getting Started with Zoom Meetings

Zoom Meetings place everyone in a virtual meeting space with equal audio, video, and collaboration capabilities. Learn how Zoom works with how-to training materials for starting a Zoom meeting, defining meeting roles, and other virtual meeting tips for video conferencing.

Settings and Configuration for Zoom Meetings

Account owners, admins, and users can configure meeting settings in the web portal and Zoom desktop client. These articles include detailed instructions for enabling and disabling in-meeting settings, from security features to basic and advanced meeting options.

Desktop Client Settings

After downloading the Zoom desktop client, you can configure personal application settings to tailor your Zoom experience. These remote meeting support articles provide how-to instructions for enabling and changing various Zoom application settings on your computer.

Security Settings

Security Settings

Protect your virtual meetings with Zoom’s security settings and features on the web portal. These support articles teach you how to enable security settings to protect your Zoom meetings from hackers and unwanted participants, with methods such as requiring authentication and meeting passcodes to address your privacy concerns.

Schedule Settings

Meeting hosts can configure settings before a meeting, including meeting reminders, and participants’ audio and video permissions under Schedule Meeting in the web portal. Use these tutorials and support articles to understand and configure various settings before scheduling your virtual meeting.

 

Basic In-Meeting Settings

As a Zoom meeting user, you can configure your account’s preferred basic in-meeting settings in the web portal. Use these support articles to understand how to enable (or disable) in-meeting chat, provide nonverbal feedback, or join multiple meetings simultaneously.

Advanced In-Meeting Settings

As a Zoom meeting host, you can optimize your video conferencing experience with your account’s advanced in-meeting settings. These how-to resources and articles tell you how to enable breakout rooms, add closed captions, and configure other available advanced setting options in the Zoom web portal.

Additional Meeting Settings

As a Zoom meeting host, you can optimize your video conferencing experience with your account’s advanced in-meeting settings. These how-to resources and articles tell you how to enable breakout rooms, add closed captions, and configure other available advanced setting options in the Zoom web portal.

Tools and Hardware

Zoom Meeting Features

Zoom offers a variety of features to enhance your video conferencing experience while using Zoom Meetings. These support articles tell you how to use meeting features as the waiting room , the screen will change to the following screen. Please wait until the host or participant and how to create, schedule, and live stream meetings.

Participating in Meetings

Many Zoom Meeting feature articles are available for meeting participants to help you learn more about the Zoom interface, how to actively participate in meetings, and available participant controls so you can meet on Zoom effectively.

Creating and Scheduling Meetings

The Zoom video conferencing platform has multiple ways you can create a Zoom meeting with additional scheduling features. Use these how-to articles to learn more about scheduling meeting options, available meeting templates and participant registration.

Hosting Meetings

When you host a meeting on Zoom, many features are available to optimize the meeting experience and collect post-meeting data. Virtual meeting hosts can place participants in a waiting room, mute participants, manage breakout rooms and set up an alternative host in Zoom so you and your participants get the most out of your remote meeting.

Live Streaming Meetings

Troubleshooting Zoom Meetings

 

If you are unable to join a Zoom meeting, are receiving a Zoom error code, or encountering other Zoom meeting issues, these support articles can help you troubleshoot and resolve the problem you are encountering.