With the remote control feature, you are able to take control of the screen of another person in a Zoom meeting, provided that they have granted you permission to do so beforehand. You have the option of requesting remote control of the screen of another person, or the other person may instead choose to give control of their screen. You are able to manipulate their mouse and keyboard after you have been granted permission to do so, and you can even copy text from their screen to your own.

Please refer to the Remote Support option feature if you require administrative capabilities, such as the ability to restart the computer of another member.

Please take note that in order to use Zoom on your Mac, you will need to grant access to it through the Accessibility tab of the Privacy and Security options located on your Mac. Access rights for Zoom are discussed in further detail under the Security and Privacy section.

Conditions that must be met before a Zoom meeting may make use of the remote control capability

• The desktop client of Zoom is available for Windows, Mac, and Linux.
• Using the Zoom mobile app on an iPad.
• You must either be the host, the co-host, or a panelist in order to utilize it in webinars.

How to enable or disable remote control in Zoom Meeting

How to Enable or Disable Remote Control in Zoom by Account Setting

• The Zoom web portal requires you to log in as an administrator in order to have the ability to make changes to the account settings.
• To access the Account Settings, navigate to the navigation menu and click on Account Management.
• Simply select the Meeting tab.
• You may activate or disable the remote control by clicking the toggle button that is located under In Meeting (Basic).
• For the purpose of verifying the modification, click the Enable or Disable button if a verification window occurs.
• If you wish to make this setting necessary for all users in your account, you may do so by clicking the lock symbol and then clicking Lock to confirm the setting. This step is optional.
• You may choose to enable copied information to be shared across Zoom when you are using remote control by selecting the check box that is located next to the option that says “Allow remote controlling user to share clipboard.” To confirm the changes, click the Save button.
• You can modify the content of the request that the end user will see by clicking the Customize Request button, which is an optional step. You have the ability to modify the title and substance of the request, as well as incorporate a link.

How to Enable or Disable Remote Control in Zoom by Group Setting

• If you are an administrator with the ability to edit groups, you should log in to the Zoom online portal.
• To access the Groups section, select User Management from the menu that appears.
• To select the appropriate group, select the name from the list.
• Simply select the Meeting tab.
• You may activate or disable the remote control by clicking the toggle button that is located under In Meeting (Basic).
• For the purpose of verifying the modification, click the Enable or Disable button if a verification window occurs.
• Take note that if the choice is grayed out, it indicates that it has been locked at the account level and that an administrator of the account is required to update it at that level.
• If you wish to make this setting necessary for all of the users in this group, you may do so by clicking the lock symbol and then clicking Lock to confirm the setting.
• Check the box next to the option that you want to use. Enable the user who is operating Zoom remotely to share the clipboard, which will allow copied information to be shared throughout Zoom when the user is controlling Zoom remotely. To confirm the changes, click the Save button.
• You can modify the content of the request that the end user will see by clicking the Customize Request button, which is an optional step. You have the ability to modify the title and substance of the request, as well as incorporate a link.

How to Enable or Disable Remote Control in Zoom by User Setting

• Navigate to the Zoom online site and sign in.
• Within the menu of available options, select Settings.
• Simply select the Meeting tab.
• You may activate or disable the remote control by clicking the toggle button that is located under In Meeting (Basic).
• For the purpose of verifying the modification, click the Enable or Disable button if a verification window occurs.

Please take note that if the option is grayed out, it indicates that it has been locked at the account or group level, and an administrator of the account is required to update it at that level.

• Whether you want to enable remote control users to share clipboards, choose the box next to it. This will allow copied information to be shared throughout Zoom. To proceed with the modifications, click Save.

How to use remote control on desktop

How to use remote control on windows and macOS

How to Request Remote Control

If someone is sharing their screen with you, you can ask them to let you control it remotely.

1. Click the View Options drop-down option at the top of your in-meeting window when viewing another participant’s screen sharing.
2. After making your selection, click Request to confirm the request for remote control.
3. A notification will be sent to the host or participant asking if they would like you to have control of their screen.
4. To begin interacting with the other person’s screen, click within the screen sharing.
5. Return to the View Options menu, and then choose Give Up Remote Control to disable the feature.

How to Give remote control to another participant

You can pass the mouse or keyboard to another meeting attendee while screen sharing. The other person can use their iOS or Android device to remotely manipulate your screen.

1. Click Remote Control when screen sharing and choose the user you wish to provide control to.
2. The participant will receive a notification allowing them to manage your screen. They can initiate control by clicking anywhere on the shared screen.
3. Whether you want to To enable the remote participant to copy text from your shared screen as well, click Remote Control and then choose Share Clipboard.
4. Just click anywhere on the screen to get control back. By just clicking on their screen, the other user may still restart the remote control.
5. As an additional tip, you may reclaim control by clicking Remote Control and then selecting Stop Remote Control. This will prevent the other person from starting remote control again.

How to use remote control on a mobile device

How to use remote control on Android and iOS

It is only possible for a participant who is screen sharing using the Zoom desktop client to provide you with remote control rights. In the event that you participated in a meeting using an iPad or an Android device, you are not permitted to call for or give remote control; rather, it is required to be supplied to you.

1. To begin using the remote control, tap the symbol that looks like a remote once a participant has given you control.
2. You may control the screen of the participant by using the following functions:

• The appearance of the mouse icon indicates the position of the mouse pointer. You may move the cursor by tapping and dragging it.
• The mouse may be left-clicked by tapping once.
• Tap and hold the mouse button to perform a right-click.
• To enter text, tap the symbol that looks like a keyboard.
• Zooming in and out of the user’s screen may be accomplished by pinching with two fingers.

If you want to obtain a better view of the participant’s screen sharing, a helpful hint is to use your mobile device in landscape mode.

Request Remote Control

1. When the host or participant starts screen sharing, the meeting toolbar is displayed.
2. Click Show Options and then click Request Remote Control .

The message “I‘m trying to request remote control of shared content” will be displayed. Click [ Request ].

1. The message ” Participant has requested remote control of your shared content. ” Will be sent to the screen sharer. Click Accept to give the other party remote control.
2. After granting remote control, you can regain it.

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Give Mouse / Keyboard Control

1. While sharing the screen, you can give the participants in the meeting mouse / keyboard control .
   Click [ Remote Control ]
2. Under ” Enable mouse / keyboard operation: ” you can select the participants who can enable the operation.
   Click on the participant to give control.

Get Back Remote Control

1. While sharing the screen, if the remote control is given to the participant , the toolbar will display ” Participant waiting for control of your screen “.

If you click Remote Control, you can regain control by clicking Stop Control .

IPad Remote Control

When using an iPad, you can touch to move the ” mouse icon ” or tap ” keyboard icon ” to enter.

Frequently Asked Questions

What Happens When You Request Camera Control On Zoom?

Using a remote camera to control the image

A meeting can be started or joined at any time. To display the list of meeting participants, you will need to tap on the Manage Participants icon on the meeting screen. In the names of participants, you can select the one whose camera you would like to control by tapping the name, then you can select Request Camera Control to control the camera. There is a message that asks the participant to approve the request.

Why Can’t I Give Remote Control On Zoom?

Log into Zoom’s web portal by entering your username and password. Under the navigation menu, you can find the Settings menu, which you can access by clicking on it. Click on the Meetings tab on the left-hand side of the screen. The Remote Support feature must be enabled in order for it to work.

Does Zoom Automatically Turn On Camera?

Upon entering a Zoom meeting, your microphone and camera will automatically turn on as soon as you join the meeting, so that you can hear what else is being said as well as see what else is being said in order to ensure that all participants in the meeting are hearing and seeing what you are saying.

Where Are The Host Controls In Zoom?

I want to make sure you are aware of the fact that the host controls for your conference are available at the bottom of your screen, and they will appear at the bottom of your screen with the exception of Join Audio and Unmute / Mute. On your screen, you will find these options next to your Meeting ID at the very top of the page.

How do you ask for remote control in Zoom?

The host or participant who is sharing their screen can grant you a remote control if you make a request for it.

1. During the time that you are seeing the screen sharing of another participant, you should select View Options from the drop-down menu that is placed at the very top of the window that you are on.
2. Choose the option to Request Remote Control, and then click the Request button to confirm.

How do you give up remote control on Zoom?

From the dropdown menu labeled View Options, select the option labeled Give Up Remote Control to cease using the remote control. You have the ability to provide remote control to another person who is present at the conference when you are sharing your screen. The participant can exercise remote control over their screen using their mobile device if they are running either iOS or Android.