Zoom Events: A Year of Enhancing Your Virtual and Hybrid Events

When you’re having fun, it’s hard to believe the time has already flown by, so it’s hard to believe that we have reached one year since the launch of Zoom Events, our online event management management solution. Zoom Events, which was launched in July of 2021, was designed specifically with remote audiences in mind when … Read more

New From Zoom: Enhanced Language Support, Improved Contact Center Analytics, Expanded Whiteboard Access, and More!

There’s no better time to kick off the fall sports season than when school starts back, and we’re back with a round of exciting updates! There are many new features in this month’s release that will aid you in creating more equitable meeting experiences, engaging event attendees, and improving the customer experience at your events. … Read more

Securing the Zoom for Government Platform

Protecting the Zoom Platform for Government Use As more and more government agencies adopt Zoom as their primary communications tool, ensuring the platform’s security has become increasingly important. In response to this growing need, Zoom has taken several steps to secure the platform for government use, including: Implementing robust encryption and security protocols: Zoom uses … Read more

Supercharge Your Customer Support with Zoom Phone Power Pack

There are a lot of people today that have grown accustomed to the fact that everything can be accessed immediately in a world that is “always on.” The same is true for customer service departments where resolving issues in a timely and professional manner is expected. When a customer support team is switching between multiple … Read more

3 Strategies to Make a Positive First Impression Virtually – Zoom

First impressions are formed in the blink of an eye, but their effects can last for a lifetime once they are made. The first impression you give can have a significant impact on whether someone hires you, buys from you, befriends you, or remembers you. It has been demonstrated that there are many variables influencing … Read more

How APAC Leaders Are Ushering in the Next Generation of Work – Zoom

Technology that is cutting-edge and enables communication at a distance has become increasingly important as Asia Pacific organisations embrace flexible work practices. In order to meet the diverse needs of a hybrid workforce, it is essential that you utilize these exciting new technologies in your workspace. How can you do that? A hybrid workplace enhances … Read more

That’s a Wrap! Learnings from Zoom’s First Annual Education Summit

The Future of Unified Communications in Education: Insights from Zoom’s First Annual Education Summit Classroom Preparation: As the 2022-23 school year approaches, educators are preparing their classrooms and eager to connect with their new students. Education Summit: To support these educators, Zoom recently held its first annual Education Summit, bringing together over 3,100 registered educators, … Read more