We have provided instructions below to assist you in provisioning a supported Polycom SoundPoint, VVX, or SoundStation series phone if you encounter any issues with zero touch provisioning or if your phone doesn’t support it. Note: The quick start guide for provisioning should be read before proceeding with this article. The following topics are covered…

An alternative host for a meeting can be designated by the host when scheduling the meeting or by another Licensed user associated with the account. This means the alternative host will start the meeting on behalf of the host when the meeting is scheduled. Upon adding this user as an alternative host, they will receive…

As a participant, you do not need to have a Zoom account in order to join a meeting. When you receive an invitation to attend a meeting, you do not need to create or register for an account in order to attend. The good news is that with a Zoom account, you can easily create…

The owner and admin of the account have the option of enabling or disabling the ability for hosts and participants of the meeting to join the audio of the meeting via phone (call me) or to invite others via telephone (call out). It is possible for the host and the participants of the meeting to…

Whenever you hear about Zoom’s taking adverse action against your account, you can submit an appeal request to the Zoom Trust and Safety team if you believe your account has been adversely affected because of a violation of Zoom’s Terms of Service or Community Standards. You will receive an email from Zoom notifying you that…

Zoom Contact Center offers a robust role management feature that allows administrators to control access to various features and settings within the Zoom web portal. This powerful tool enables admins to assign specific roles and permissions to agents, supervisors, and other users, ensuring that each individual has access to the appropriate resources and functionalities. Contents0.1 How to Assign Supervisory Roles and Permissions0.2 Prerequisites…