With Zoom Contact Center, you can manage every aspect of your customer relationship in an omnichannel manner, including video, and across the Zoom platform as well. Contact center capabilities are brought together with unified communications capabilities through Zoom Contact Center. Imagine, for instance, your organization is a software-related company that supports customers in the United…

In Linux plugins, the Smart Virtual Background (VB) feature can be forced to be enabled by account owners and admins. In addition to face recognition functionality, Smart VB has the ability to create an image mask that can be applied for creating a background image behind a participant. Contents1 How to enable Smart Virtual Backgrounds1.1…

Administrators can perform this task either by adding users directly or importing a user list and then the users will be added and automatically activated with a single default password. The use of this setting is beneficial in that it makes the joining process for new users simpler and more automatic, removing the need for…

There are several ways Zoom’s Mobile Device Management service (ZDM) can be used with devices. It can manage devices that are enrolled in a third-party MDM, or can be assigned to a specific Zoom Room. When the Zoom Rooms app is assigned, it will be automatically installed and signed in after you have been assigned….

If a presentation is shared with a higher resolution than yours by a presenter, the pointer can be automatically followed on your desktop client when the presenter shares a screen. This is particularly useful when you can only see part of the shared screen, which allows you to keep your attention on the important part…