Importing keys and positions using a CSV file in Zoom
Zoom Help A Zoom Phone user or administrator can import a CSV file to specify the line keys and positions of desk phones that are supported by Zoom Phone. It is possible…
June 2022
Batch importing or exporting phones and devices in Zoom
In order to provision unassigned devices to the Zoom portal, account owners and administrators are able to import a pre-populated CSV file as part of the provisioning process by importing…
Changing account-level desk phone settings in Zoom
The configurations of the desk phones that have been provisioned in your account can be set globally. Prerequisites for changing account-level desk phone settings A professional account, a business account,…
Changing phone or device settings in Zoom
A device or phone can be provisioned and its settings can be modified in the web portal after the admin has added and provisioned it. The settings for phones and…
Managing phones and devices in Zoom
A Zoom desktop client or mobile app can be used by phone users who want to make and receive calls. In the role of an account owner or administrator, your…
Re-syncing a desk phone or common area phone with the zero touch provisioning (ZTP) server in Zoom
The device list within the account can be viewed by the account owner or admin and it will display the status of the ZTP process for common area phones, unassigned…
Special service numbers in Zoom
It is forbidden to assign the following special service numbers to phone users in order to prevent overlap between emergency codes and international prefixes. In order to receive a special…
Changing phone number settings in Zoom
The admin can change the settings for the phone number after it has been acquired, such as the display name of the number and whether the number is able to…
Managing phone numbers in Zoom
A phone number can be obtained and assigned to a phone user as an owner or administrator of the account. The extension number is automatically assigned to a user when…
Using Marketplace for phone provider exchange in Zoom
Zoom Phone allows you to bring your own carrier with you (BYOC) through the carrier integration in Marketplace. With the ability to combine and match multiple providers, you can easily…