Introduction to Zoom Contact Center Today’s customers have high expectations for personalized experiences. To meet these demands, Zoom Contact Center offers an omnichannel contact center-as-a-service (CCaaS) platform that is now available for businesses in the UK and Ireland, and coming soon to additional European countries. What is Zoom Contact Center? Zoom Contact Center helps businesses…
The Gaucho Creative (GC) team members know that they are part of something special when it comes to Gaucho Creative. As a practical portfolio-building experience, Gaucho Creative offers students at the University of California, Santa Barbara (UCSB) a chance to gain real-world experience that is otherwise impossible for them to acquire during an internship or…
Upgrade Your Zoom Experience on Chrome OS From Chrome OS App to Progressive Web Application (PWA) If you are still using the Zoom Chrome OS App, it’s time to upgrade your experience by switching to the Zoom Progressive Web Application (PWA) for Chrome OS. Zoom is phasing out its support for the Chrome OS App…
APAC Education Summit was held on the 26th and 27th of September 2018 at Zoom and focused on transforming the future of education in the region. It was the intention of the event to provide the APAC education community with an opportunity to gain inspiration through customer panels, keynote speakers, and a technology showcase regarding…
Your patients’ digital privacy is one of the most important components of ensuring that your practice offers effective care, whether you are conducting telehealth appointments or connecting medical communities virtually. In the event that personal health information is somehow compromised, it can have a detrimental impact on the trust between patients, as well as putting…
Having been a virtual event for two years, Zoomtopia 2022 will now be a hybrid event. The event is being held in San Jose, California, and we are in the process of bringing together some of the best customers, partners, and friends that we have to offer for an event like no other! It is…
The essential qualities of an excellent salesperson, such as charm, integrity, self-assurance, and empathy, remain unaltered. Nevertheless, with evolving customer demands, innovative modes of communication, and cutting-edge products emerging daily, salespeople need to continuously upgrade their abilities and create better sales experiences. But to make meaningful improvements, they need constructive feedback. Unfortunately, sales leaders only…
The Zoom Learning Center is a free educational platform to help users optimize their experience with Zoom. Available in English, Spanish, German, Japanese, French, Italian, Portuguese, and Korean. Users can select their preferred language from the tile on the homepage of the Zoom Learning Center. Offers on-demand courses and learning plans in various Zoom products…
Putting together your conference room meetings is a dynamic task, and Zoom understands that your work and meetings are one and the same. As a part of the modern meeting experience, content is shared, reactions are given, chats are held, and questions are asked – and a range of other things are going on as…
Introducing Zoom Mesh: A Native eCDN Solution for Effortless Virtual Events and Webinars As virtual meetings and online events have become increasingly common in recent years, the need for a reliable and efficient video communication solution has become more pressing. With the rise of hybrid work, video communications and virtual events are now critical for…
