How to Update Virtual Desktop Infrastructure (VDI) in Zoom

It is important to note that despite the fact that the VDI client and plug-in are backwards compatible with certain versions, it is imperative that they be updated at some point to take advantage of new features and critical security updates.

Prerequisites for updating Virtual Desktop Infrastructure (VDI)

  • Access to the system management software for administrators
  • in the existing VDI environment

Installation locations

There are two separate programs, one for the VDI client and one for the VDI plug-in, each installed at their own location:

  • During the installation of this application, the host installer, also known as the VDI client, will be placed on the virtual desktop. Intune and SCCM can be used to deploy the host installer, which is a file named .msi, that can be deployed via systems management software. As with the non-VDI client, the .msi file configuration will be the same.
  • There will be an installation of the VDI plug-in on a thin client computer. It is as simple as a plug-in that provides a quick and easy way for a thin client to connect to the VDI hosted on the VDI host through a .ica or .pcoip connection that can be bridged by this plug-in. With media offloading, VDI servers are able to reduce their memory and processing load, which, in turn, allows media to be offloaded.

Installation is done by default in the following directories:

  • C:\Program Files (x86)\Zoom VDI for the VDI client
  • C:\Program Files (x86)\user entered location for the VDI plug-in

Updating VDI

  1. Install the preferred update version by downloading the installation file.
  2. It is recommended that you update both the VDI client and plug-in at the same time if you are updating both. The client must be updated first, then the plug-in, but if this cannot be done, the plug-in must be updated first.
  3. Update the files in the current installation directories by using systems management software such as SCCM, Intune, etc. Similarly, if you need to update registry settings, you can use the same software.
    Note: During the installation process, make certain that you do not install the two components in the same location if you are doing new installations at the same time.