(solved – 8 way) Why Video/Camera Not working in Zoom Meeting App

is your camera not working in zoom meeting? The prevalence of remote online meetings using Zoom has become a routine for many individuals working from home. Despite its convenience, encountering issues with your camera during Zoom sessions can be a significant trade-off.

Zoom meetings have evolved into a crucial aspect of people’s lives, serving diverse purposes like daily team meetings, customer pitches, and online classes. Given its dependence on technology, participants might encounter technical glitches, particularly the challenge of Zoom being unable to detect a camera during calls.

If you find yourself in a situation where your Zoom camera isn’t working, there’s no need to fret. This issue can arise for various reasons. To streamline your experience, we’ve compiled numerous solutions to address the Zoom camera detection problem, ensuring you can seamlessly continue with your busy day.

If your video isn’t appearing during a meeting, it could indicate issues with your device’s camera. The following steps can assist you in resolving these concerns:.

If you’re encountering crashes related to video, consider troubleshooting steps specifically designed for video-related crashes. Additionally, you can conduct a pre-meeting video test to verify that your camera is functioning correctly.

In this article:

Why is my camera not working on Zoom? If you’re facing issues with your camera on Zoom, it can be frustrating. Let’s explore common reasons and solutions.

Troubleshoot the “Zoom Camera Not Working” Issue Discover practical steps to address and resolve the camera-related challenges you might encounter during your Zoom sessions.

Why is My Camera Not Working on Zoom?

The challenge of a non-functioning camera on Zoom may stem from various underlying issues. Be alert to the following indicators, as any of these could be the culprit when you encounter difficulties:

  1. Camera Not Recognized by Zoom: If Zoom fails to recognize your camera, it’s a key signal of the issue.
  2. Zoom Can’t Access Camera Due to Computer Configuration: Check for configurations on your computer that might restrict Zoom’s access to the camera.
  3. Other Apps Using the Camera or Running in the Background: The presence of other apps utilizing the camera concurrently can lead to conflicts.
  4. Outdated Version of Zoom: Ensure you are using the latest version of Zoom to prevent compatibility issues.
  5. Issues with Webcam or Camera Hardware: Physical problems with the webcam or camera hardware may contribute to the malfunction.
  6. Erratic Internet Connection: Unstable internet connectivity can result in inconsistent camera performance on Zoom.
  7. Compatibility Issues with Zoom Devices: Specifically, users of Lenovo PCs may encounter the Lenovo camera not functioning in Zoom, possibly due to compatibility issues with Zoom devices.

By identifying and addressing these potential issues, you can troubleshoot and resolve camera-related challenges on Zoom, ensuring a smoother virtual meeting experience.

8 Methods to Fix the “Zoom Camera Not Working” Issue

Now that you’re aware of the potential reasons behind camera issues on Zoom, here are quick steps to troubleshoot the “Zoom camera not working” problem.

First Step: Verify the Camera’s Connection

Making sure the external camera is attached correctly is the first step in troubleshooting a non-functioning zoom camera.

Try plugging the webcam back into a different USB port to see if anything has changed.
To reconnect, use a different USB port or cable.
Make sure your webcam has enough battery life and that Bluetooth is turned on if you’re using a wireless one.

Second Step: Verify the Zoom Meeting Camera Configuration

Ensure that the Zoom settings related to your camera are activated. On a PC, navigate to the “Settings” menu and click on the “Video” tab to confirm this. When entering a meeting, ensure that your video is unchecked and turned off. On a mobile device, you can verify this by checking the “Video” tab under “Meeting Settings.” This ensures proper configuration for an optimal video experience.

3rd Step -Check If Zoom has Permission to Access Camera

To determine whether Zoom is authorized to access the camera, take the following actions:


Navigate to “Settings” (it’s typically located in the Start menu).
Choose “Privacy.”
Click “Camera” in the sidebar on the left.
Locate “Zoom” in the list of apps by scrolling down, and make sure it is switched on.

for macOS:

In the upper left corner, click the Apple logo, then choose “System Preferences.”
Toggle between “Security & Privacy.”
Navigate to the “Privacy” menu.
From the list on the left, choose “Camera”.
Verify that Zoom is checked in the box next to it and that it is listed on the right.

For Android users:

Locate the Zoom app on your device by going to Settings > Apps. After that, tap Permissions.

For iPhone User:

Locate Zoom by using the Settings search bar, then confirm that the camera permission is enabled.

4th Step: Verify that the camera drivers are updated.

Updating your camera drivers can be a crucial step in resolving issues with the camera not working on Zoom or other video conferencing software. Ensure that you have the latest camera drivers installed on your device, as outdated or corrupt drivers can lead to camera-related problems. Here’s a guide on how to check for updates to your camera drivers.

  1. Determine the brand and model of your camera: Identify the brand and model of your camera, which can usually be found in the device’s documentation or by checking for a label or logo on the device itself.
  2. Visit the manufacturer’s website: Navigate to the official website of the camera manufacturer and search for the latest drivers applicable to your specific camera model.
  3. Download and install the latest drivers: Follow the instructions provided on the manufacturer’s website to download and install the most recent drivers for your camera.
  4. Restart your device: After successfully installing the updates, restart your device to ensure that the changes take effect.
  5. Test the camera: Once your device has restarted, test the camera functionality on Zoom or other video conferencing software to check if the issue has been resolved.

5th Step: – Restart the Computer and Try Again

Try rebooting your device if you have followed all the previous instructions and the camera is still not working. This frequently fixes camera problems.

6th Step: – Check for Conflicts with Other Software or Devices Using the Camera

There might be a conflict with other software or devices using the camera if you are having problems with Zoom’s camera not working or with other video conferencing applications.

The following steps can be taken to see if there are any conflicts:

  • Close any additional programs or apps that might be utilizing the camera: Some programs, including security or video editing apps, might be utilizing the camera in the background. Try utilizing the Zoom camera once more after closing these applications.
  • Cut off any other devices that might be using the camera: The camera might be being used by other devices, including tablets or smartphones, that are linked to your computer over Bluetooth or USB. Reconnect these devices, then attempt to use the Zoom feature on the camera.
  • Verify whether there are any hardware conflicts: The camera may be experiencing problems due to a hardware conflict if your device is equipped with numerous cameras or other hardware. Try unplugging other hardware to determine if the problem still exists.

7th Step: – Uninstall and Reinstall the Zoom App

If you encounter problems with the Zoom app, such as issues with camera detection, consider uninstalling and then reinstalling the app. Follow these steps:

  1. Uninstall the Zoom App:
    • On your device, navigate to the application settings.
    • Locate the Zoom app and select “Uninstall” to remove it from your device.
  2. Reinstall the Zoom App:
    • Visit the official app store on your device (e.g., Google Play Store or Apple App Store).
    • Search for “Zoom” and download the app.
    • Install the Zoom app on your device.
  3. Try Using the Camera on Zoom: After reinstalling the app, attempt to use the camera on Zoom again to check if the issue persists.

By uninstalling and reinstalling the Zoom app, you can address potential software-related issues and improve the performance of the camera within the application.

8th Step: – Check for Updates to the Computer’s Operating System

When Zoom or other video conferencing software fails to detect the camera, it’s usually possible to fix the problem by updating the operating system on your computer. Take these actions:

Look for any updates:

  • Navigate to the system settings on your PC.
  • Search for the software updates option.
  • Install the updates by following the prompts if any are available.

Install the latest version:

  • Permit the updates to be downloaded and installed on the system.

Restart your computer.

  • To make the changes take effect, restart your computer after the updates have been installed.

Try Zooming in with the camera:

  • Open Zoom after your computer has restarted and try using the camera once more.

How do I flip the camera on Zoom?

If you log into Zoom using your profile picture, select your settings tab and hover over the camera preview, then you can change your settings. As soon as you have selected Rotate, you will need to rotate your camera until it is positioned correctly.

How do I turn off the camera on Zoom?

From Zoom’s bottom left, choose Stop Video to turn off the webcam video. It will be impossible for other people to see you. PC users can turn on and off video by pressing Alt+V.