Changing business hours and overflow settings in Zoom App
Zoom Help For extensions, administrators have the ability to change the following default settings for business hours and overflows. Note: You are only able to change these settings at the site level…
July 2022
Yealink assisted provisioning guide in Zoom App
Please follow the sections below in order to provision a Yealink phone that supports zero touch provisioning if you are having issues with it or your phone does not support…
Using the audio library to customize audio in Zoom App
In Zoom Phone’s audio library, Zoom Phone admins and users have the option of selecting, recording, or uploading their own custom audio. If you would like a quick and easy…
Accessing and sharing call recordings in Zoom App
There is an option for account owners and admins to access recordings of all calls made by their users or queues of users. Also, it is possible for you to…
Sharing voicemail inbox access in Zoom App
Administrators of Zoom Phone can enable other users of Zoom Phone to access their voicemail messages from other phone users for various reasons, including sharing voicemail inboxes, call queues, automatic…
Changing phone settings (client or app) in Zoom App
There are different settings available for Zoom Phone on the desktop client and mobile app, which are described in this article. You can view essential information about your Zoom Phone…
Customizing call handling settings in Zoom App
Users and administrators of the system have the ability to customize the call handling settings so that they can determine how calls are handled during business hours, closed hours, or…
Poly assisted provisioning guide in Zoom App
We have provided instructions below to assist you in provisioning a supported Polycom SoundPoint, VVX, or SoundStation series phone if you encounter any issues with zero touch provisioning or if…
Customizing audio greetings and hold music in Zoom App
The Zoom Phone audio library can be used to customize Zoom Phone audio if you have Zoom Phone enabled on your account. Using a feature known as voicemail greeting, you…
Viewing phone contacts in Zoom mobile app
You can use the Zoom mobile app to see your phone’s contacts, allowing you to invite them to sign up for Zoom or use Zoom Phone to call them using…