How to record meetings locally and to the cloud in Zoom
Neo Overview Video, audio, and chat in a meeting can be recorded using our local and cloud recording features. The following article addresses common questions and suggests ways to address them.…
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How to Troubleshoot screen flicker when screen sharing in Zoom App
If your screen flickers black several times while you are screen sharing in a meeting, follow these steps to troubleshoot the issue. Prerequisites for troubleshooting screen flicker when screen sharing…
How to resolve Intel Iris Integrated Graphics issues in Zoom
It is likely that when using the Zoom desktop client, users may experience system crashes or freezes due to technical limitations associated with the Intel Iris Integrated Graphics graphics. Below…
How to follow the presenter’s pointer in Zoom
If a presentation is shared with a higher resolution than yours by a presenter, the pointer can be automatically followed on your desktop client when the presenter shares a screen.…
How to fix black screen problem during screen sharing in Zoom App
Overview When you are sharing a screen with a colleague, you may experience a black screen. In this case, you will need to follow these steps to help you resolve…
How to Access VDI statistics in Zoom App
If you have the VDI Client installed, you can access Meeting and Telephone statistics while in a meeting, as well as VDI statistics through the VDI tab. Starting with release…
Post-attendee URL in Zoom APp
https://support.zoom.us/hc/en-us/articles/360000518526-Post-attendee-URL
Outlook IM integration common problems in Zoom App
The Zoom IM function can be integrated into Outlook via the Outlook IM integration feature. This article will help resolve a few issues that might have arisen in past releases…
How to Manage the user experience for incompatible VDI plugins in Zoom App
There is a question frequently asked regarding how to detect when there is a missing or old VDI plugin as well as how to notify the end user that they…
How to Use the VDI log tool in Zoom
You can troubleshoot a problem by collecting information about your VDI environment’s log files using the log tool. Downloading the latest version of the VDI software, as well as opening…