On Windows, there is a problem that the Zoom app cannot be uninstalled. What should I do?

Overview

Zoom desktop client ( but not at the top of the application) out notification of “there latest update”, even if the update function you are trying to “use is on a network resource, not available. [OK] and then click the please enter a different path in the box below for the folder that contains the try again, or install package ‘ZoomInstallerFull.msi’ Te. “msi start-up error is displayed, there is a case that does not proceed ahead.

 

Counter-measure

If you try to uninstall Zoom from [Uninstall a program] and can not proceed with the same error, follow the steps below to uninstall and reinstall from the Download Center.

 

Uninstall Zoom using CleanZoom

  1. Go to Bulk Windows Installation and Configuration and scroll down.
  2. Download ” CleanZoom.zip (400 KB) “.
  3. Extract the downloaded zip file.
  4.  Execute “CleanZoom.exe” included in the zip to uninstall the Zoom app.
    Note : All Zoom configuration information in the device will be deleted. Even if Outlook plug-in etc. is installed, it will be deleted.
     

Reinstall Zoom

  1. Confirm that the Zoom app has been uninstalled in “Uninstall Zoom using Clean Zoom”.
  2. Go to the Download Center to download and install the “Meeting Zoom Client”.
    Reference article: How to install the application (PC version) , how to install it on Mac

Frequently Asked Questions

Windows
  1. Search for Control Panel in the Windows search bar.
  2. To access the Control Panel, click the app.
  3. Select Uninstall a Program from the Category view of Control Panel.
  4. It is also possible to click Programs and Features if the View by option is set to Large or Small icons.
  5. Click on Zoom in the list of programs, and then click on the Uninstall button.

 

Uninstall and Reinstall Zoom (PC)
  1. You can uninstall Zoom completely by running CleanZoom. …
  2. The Zoom meeting client can be downloaded and installed through the download center.
  3. Test the issue by starting a screen share meeting once Zoom has been installed.

 

Download the Zoom software from the Zoom website. The Zoom Client for Meetings can be downloaded from the “Download Center” page. Choose the Downloads folder on your computer as the destination folder on your computer in which to save the installation file ZoomInstaller, and then click the “Save As” button in the “Save As” dialog box on your computer.

Through Microsoft Store

From your Taskbar, open the Microsoft Store. Zoom Clouds Meetings can be found by searching for Zoom. Install the software by clicking on the red button. You will be guided through the installation process on the screen.

Why does Zoom crash on Windows 11? You may be experiencing this issue if you are using an outdated version of the application. Camera drivers are outdated or faulty if they get corrupted.

Update Your Video/Audio Drivers

Also, it’s possible that some of the issues you’re experiencing with Zoom are a result of your updated drivers. Zoom users who report that they experienced freezing and lag during Zoom meetings in the past have reported that they were able to resolve this issue by rolling back the camera driver in Windows on their computer.

To download Zoom Client for Meetings, go to zoom.us using your internet browser and click the Download button. Once Zoom is downloaded, you will be asked for permission to run it. As soon as the option is presented, select Continue.

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