Failed to upgrade the Zoom app. How can I upgrade the app?

If you fail to upgrade the Zoom desktop client ( app), uninstall the app and install the app from the Download Center to use the latest version of the app. If the version upgrade is not successful due to some problem, use the uninstall tool to uninstall the app, and then install the Zoom app again. In this article, I will explain how to upgrade using the uninstall tool “Clean Zoom”.


Uninstall Zoom using CleanZoom

  1. Go to Bulk Windows Installation and Configuration and scroll down.
  2. Download ” CleanZoom.exe (800 KB) “.
  3. Run “CleanZoom.exe” to uninstall the Zoom app.
    Note: All Zoom configuration information in the device will be deleted. Even if Outlook plug-in etc. is installed, it will be deleted.

Reinstall Zoom

  1. Confirm that the Zoom app has been uninstalled in “Uninstall Zoom using Clean Zoom”.
  2.  Go to the Download Center to download and install the “Zoom Client for Meetings”.
    Reference article: How to install the application (PC version) , how to install it on Mac

Related article:

  • Bulk installation and configuration of Windows
    • How to install the application (PC version)
    • How to install on Mac
    • On Windows, there is a problem that the Zoom app cannot be uninstalled. What should I do?
    • Where can I download the latest version?
    • Bulk installation and configuration of Windows