Video Camera or webcam does not work on Lenovo devices for zoom meeting


If the webcam for Zoom doesn’t work on your Lenovo PC, please try some.


When the following is received as a video feed in Zoom, the following procedure is introduced as troubleshooting.


Windows 10, 8 and 7

1. Open the Windows Start menu and search for “Lenovo”. The app is
called Lenovo Settings or Lenovo Companion, based on the version you are running.
If you do not have Lenovo Settings or Lenovo Companion, install it from the Windows App Store.

2. Select [CAMERA] from the icon at the top


  1. Scroll to the bottom of the configuration and change the privacy mode from on to off.



If you continue to have problems with your Lenovo device,  please refer to the detailed troubleshooting or send a request to the support team.


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