Frequently asked questions for Zoom admins
Zoom Help Overview I thought I would share some answers to a couple of the most common questions or issues account owners and administrators ask about managing Zoom accounts. Our website also…
April 2022
Mac Log Troubleshooting in Zoom App
The Zoom troubleshooting package contains log files to help Zoom engineers investigate problems. After reproducing the problem, these files need to be sent to the Zoom Support Agent using an…
How to Configure the Zoom for ChromeOS app
Prerequisites This article will show you how to access the Google Admin Console Supported policies To create a JSON file, you will need a text editor. Parameters like those listed…
How to Configure the Zoom for Chrome PWA
In case you’re an administrator who manages Chrome apps, you can use the Google Admin Console to configure Zoom for Chrome PWA. This gives you the capability to deploy your…
Zoom CRC network firewall settings for zoom cloud Room
Zoom CRC network firewall settings for zoom cloud Room can be done through like- H.323 endpoint access to Zoom cloud room connector signal for H.323 support: TCP 1720 Control: TCP…
How to Use Android Fingerprint Authentication in Zoom
It is possible to enable fingerprint authentication on an Android phone which contains a fingerprint sensor, allowing you to easily sign in to Zoom with your fingerprint. Prerequisites for fingerprint…
How to use Siri With Zoom
Overview There are certain actions that you can perform with the Zoom iOS app using Siri. The Zoom app allows you to set up Siri shortcuts so that you can…
Group messaging network firewall problem in Zoom App
If your network firewall is causing problems with group messaging, please enable the following: Check if your firewall is blocking Zoom: Check to see that the Zoom traffic is not…
How to Change your language on Zoom for Windows, macOS, Linux, Web, iOS, Android
On the Zoom desktop client and the Zoom website, you have the option of changing the language displayed by Zoom. Currently, the Zoom client and the Zoom website support the…
Automatic update release frequencies in Zoom
It is now possible for users to set the desktop client so that it automatically downloads and installs updates according to the update frequency that they specify. Usually upgrades can…