Special and industry-set rate phone numbers in Zoom App
Zoom Help A number prefix that qualifies as a special rate number and is subject to a per-minute rate, regardless of the calling plan that is assigned to the users that place…
Zoom Help
Using chat announcements in Zoom App
Users are able to send one-way announcements to all other users within the same account with the help of chat announcements. It is possible for account owners and admins to…
No video using Polycom HDX series endpoints in Zoom App
You can send and receive audio through the Polycom HDX Series video endpoint, however you will not be able to send or receive video at the same time from it.…
Managing channels in Zoom App
There are channels that you can create in Zoom that allow users to chat with each other and communicate with each other. The main purpose of having them is to…
Configuring Tandberg MXP series endpoints in Zoom App
When connecting via video through the Zoom Room Connector, it is required that you use the H.264 video protocol. There is a protocol that is available in the Tandberg MXP…
Deploying and configuring Zoom Chat
With Zoom Chat, you can communicate in real-time over video and over the phone. Zoom Chat can be deployed to: Collaboration inside and outside your organization can increase productivity across…
How to use Zoom Chat
With Zoom Chat, team members can communicate more effectively with external Zoom users, whether they are paying or free users. You can do the following with Zoom Chat: Keep knowledge…
Zoom Phone Certified Hardware
Important: Yealink VP59 Video IP Phones are known to have a known issue when provisioning them. This model should not be provisioned by customers until a fix is deployed in…
Adding questions to a Zoom Events survey
If you click the Advanced Options tab when creating a conference, you can add questions to a survey. This article covers: How to add questions to a Zoom Events survey…
Zoom disabling TLS 1.0/1.1 for Cloud Room Connector
As part of Zoom’s ongoing effort to strengthen data security, the Conference Room Connector (CRC) will be migrated to Transport Layer Security (TLS) 1.2+ over the next twelve months. The…