Zoom Phone Certified Hardware
Contents
- 1 Encryption
- 2 Desk phones
- 3 Analog gateways
- 4 Desk phone accessories
- 5 Session Border Controllers
- 6 Pagers and intercom
- 7 Other SIP devices
- 7.1 Spectralink
- 7.2 Konftel
- 7.3 Ascom
- 7.4 Frequently Asked Questions
- 7.5 What phones is Zoom compatible with?
- 7.6 What does Zoom certified mean?
- 7.7 How do I get Zoom certified?
- 7.8 What is Zoom hardware as a service?
- 7.9 Is Zoom compatible with Samsung Galaxy?
- 7.10 How much RAM is needed for Zoom in Android?
- 7.11 Is Zoom Hitrust certified?
- 7.12 How do you send certificates through Zoom?
Important:
Yealink VP59 Video IP Phones are known to have a known issue when provisioning them. This model should not be provisioned by customers until a fix is deployed in June, after which the problem will be solved. To prevent this issue from occurring, add a rule to prevent firmware updates from being performed.
Here is a list of the phone devices that are supported by Zoom Phone, which you can find in the table below. There is also a list of features that are supported that you can view. You might want to take a look at an overview of the provisioning process before adding devices to Zoom Phone.
If you would like to learn more about Zoom Certification and see a full list of the Zoom Certified Devices, please visit the Zoom Certified page. Our list of supported devices can be found on our Zoom Phone Appliances page.
Notes:
- Starting with October 2021, we will be presenting the release date of the firmware in the Firmware supported column.
- In order for Zoom Phone to work with desk phones, they must support TLSv1.2.
- The device will not be able to function properly unless you have the latest firmware version listed below. In the tables below, you will find the firmware version that you need to download by clicking on it.
- Please refer to the Poly or Yealink support sites if you want to see the firewall rules for zero touch provisioning.
This article covers:
- Encryption
- Desk phones
- AudioCodes
- Cisco
- Grandstream
- Poly
- Yealink
- Analog gateways
- AudioCodes
- Cisco
- Poly
- Ribbon
- Desk phone accessories
- Cisco
- Poly
- Yealink
- Session Border Controllers
- AudioCodes
- Oracle
- Ribbon
- NextGen
- TE-Systems
- Cisco
- Pagers and intercom
- Algo
- CyberData
- Other SIP devices
- Spectralink
- Konftel
- Ascom
Encryption
Communication between Zoom Phone devices/clients and the server as well as during the phone provisioning session takes place over TLS v1.2 with AES 256 bit encryption during Zoom Phone’s SIP signaling. SRTP is used to transport and protect Zoom Phone call media with AES-128 or AES-256 bit encryption depending on the device that is being used.
Important:
It is by default that devices are encrypted with AES-128 bits by default. AES-256 bit encryption must be upgraded by admins using the web portal in order for devices to be encrypted. Check out Zoom Phone’s encryption page for more information.
Desk phones
AudioCodes
Note:
- Depending on the revision number of your model, some models are not supported. For more information, please visit the AudioCodes.ir website.
- There is only a generic SIP version supported by Zoom Phone for the 450HD. You can convert your Skype for Business (SfB) firmware to generic SIP by contacting AudioCodes support.
Model Name | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
Firmware supported | ZTP |
405 IP Phone (note C) | ✔ | AES-128 | 2.2.16.487 | ✔ |
405HD IP Phone | ✔ | AES-128 | 2.2.16.542
(12/19/2021) |
✔ |
420HD IP Phone (note C) | ✔ | AES-128 | 2.2.16.487 | ✔ |
440HD IP Phone (note C) | ✔ | AES-128 | 2.2.16.487 | ✔ |
445HD IP Phone | ✔ | AES-256 | 3.4.6.604.12 generic SIP (4/17/2022) |
✔ |
450HD IP Phone (note C) (also see note above) |
✔ | AES-128 | 3.4.7.759.4 generic SIP (6/19/2022) |
✔ |
C450HD IP Phone | ✔ | AES-256 | 3.4.7.759.4 generic SIP (6/19/2022) |
✔ |
RX50 Conference Phone | ✔ | AES-256 | 3.4.7.759.4
(4/17/2022) |
✔ |
Cisco
Notes:
- Zoom Phone only supports Cisco multiplatform phones (MPP) that are Cisco MPP certified. As you can see by the model number, the 3PCC, 3PC, and 3PW are indicated respectively.
- To ensure that the devices are compatible with the required firmware and services, please carefully review Cisco’s documentation regarding compatible models and firmware conversions from Enterprise to MPP in order to make sure the models you have purchased are compatible.
Model | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
Firmware version supported |
ZTP |
6821 / 6851 / 6861 / 6871 IP Phone (multi-platform versions) |
✔ | AES-128 | 11.3.6 (3/20/2022) |
✔ |
7811 IP Phone (multi-platform versions) |
✔ | AES-128 | 11.3.6
(5/22/2022) |
✔ |
7821 / 7841 IP Phone (multi-platform versions) |
✔ | AES-128 | 11.3.6
(2/27/2022) |
✔ |
7832 IP Phone (multi-platform versions) |
✔ | AES-128 | 11.3.6
(5/22/2022) |
✔ |
7861 IP Phone (multi-platform versions) |
✔ | AES-128 | 11.3.6
(3/20/2022) |
✔ |
8811 IP Phone (multi-platform versions) |
✔ | AES-128 | 11.3.6
(3/20/2022) |
✔ |
8832 IP Phone (multi-platform versions) |
✔ | AES-128 | 11.3.6
(5/22/2022) |
✔ |
8841 / 8851 / 8861 IP Phone (multi-platform versions) | ✔ | AES-128 | 11.3.6 (2/27/2022) |
✔ |
8845 / 8865 IP Phone (multi-platform versions) | ✔ | AES-128 | 11.3.6
(6/19/2022) |
✔ |
Grandstream
It is important to note that Zoom Phone provision server is not capable of supporting any endpoint factory certificates that have MD5 as well as some other limitations in order to keep up with the enhanced security requirement. Therefore, older hardware versions of Grandstream models listed are likely to be incompatible with Zoom Phone assisted provisioning, so older hardware versions of these models will not work.
Grandstream devices that support certificates and encryption for Zoom Phone services have been verified by the Grandstream team to support these certificates and encryption protocols.
Model | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
Firmware version supported |
GRP2601/2601P | ✔ | AES-256 | 1.0.3.57
(6/19/2022) |
GRP2602/2602P/2602W | ✔ | AES-256 | 1.0.3.57
(6/19/2022) |
GRP2603/2603P | ✔ | AES-256 | 1.0.3.57
(6/19/2022) |
GRP2604/2604P | ✔ | AES-256 | 1.0.3.57 (6/19/2022) |
Notes:
- P within the model name indicates that the unit has Power over Ethernet (PoE), which allows it to function with or without a power adapter.
- Those devices that were unable to be paired with Grandstream’s assisted provisioning process because they were not listed in this table should directly contact Grandstream directly.
- There is more information about Grandstream GRP260x configuration in the Grandstream GRP260x Configuration Guide
Poly
Notes:
- The latest firmware version will be automatically installed on Poly devices that have been provisioned. In order to prevent Poly devices from being automatically updated, you can set up firmware update rules.
- As far as Zoom is concerned, only Polycom devices with firmware versions 4.0.0 or higher are capable of working with Zoom. The older versions of Polycom SIP software (Polycom SIP software 3.x or earlier) will not be compatible with Zoom in order to upgrade from the web interface, register, and provision the phone. The OBi Analog Telephone Adapter (ATA) is not subject to this restriction.
- OBi Editions of the Polycom VVX are not supported by the software. It is important to note, however, that Zoom Phone still supports the VVX D230, which has the OBi firmware, but Zoom Phone does not support it.
Model | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
Firmware supported | ZTP |
CCX400 Business Media Phone | ✔ | AES-256 | 7.1.1.0744
(11/21/2021) |
✔ |
CCX500 Business Media Phone | ✔ | AES-256 | 7.1.1.0744 (11/21/2021) |
✔ |
CCX600 Business Media Phone | ✔ | AES-256 | 7.1.1.0744
(11/21/2021) |
✔ |
CCX700 Business Media Phone | ✔ | AES-256 | 7.1.1.0744
(11/21/2021) |
✔ |
Edge B10 | ✔ | AES-128 | 1.0.0.5517
(11/21/2021) |
✔ |
Edge B20 | ✔ | AES-128 | 1.0.0.5517 (11/21/2021) |
✔ |
Edge B30 | ✔ | AES-128 | 1.0.0.5517
(11/21/2021) |
✔ |
Rove B2 DECT base station | ✔ | AES-128 | 8.0.2(Build: 0003)
(3/20/2022) |
✔ |
Rove B4 DECT base station | ✔ | AES-128 | 8.0.2(Build: 0003)
(3/20/2022) |
✔ |
SoundPoint IP 335 (note A and C) |
✔ | AES-128 | 4.0.14.1580 | |
SoundPoint IP 550 (note A and C) |
✔ | AES-128 | 4.0.14.1580 | |
SoundPoint IP 650 (note A and C) |
✔ | AES-128 | 4.0.14.1580 | |
SoundStation IP 5000 (note A and C) |
✔ | AES-128 | 4.0.14.1580 | |
SoundStation IP 6000 (note A and C) |
✔ | AES-128 | 4.0.14.1580G (displayed as 4.0.14.1580 after upgrade) |
|
Trio 8500 | ✔ | AES-256 | 7.0.1.1144 | ✔ |
Trio 8800 | ✔ | AES-256 | 7.0.1.1144 | ✔ |
Trio C60 | ✔ | AES-256 | 7.0.1.1143 | ✔ |
VVX D230 DECT Phone | ✔ | AES-128 | 7.1.2
(5/22/2022) |
✔ |
VVX 101 Business Media Phone (note C) | ✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
VVX 150 Business IP Phone | ✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
VVX 201 Business Media Phone (note C) | ✔ | AES-256 | 6.4.2.3336 (6/19/2022) |
✔ |
VVX 250 Business IP Phone | ✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
VVX 300 Business Media Phone (note C) | ✔ | AES-128 | 5.9.3.9694 | ✔ |
VVX 301 Business Media Phone (note C) | ✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
VVX 310 Business Media Phone (note C) | ✔ | AES-128 | 5.9.3.9694 | ✔ |
VVX 311 Business Media Phone (note C) | ✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
VVX 350 Business IP Phone | ✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
VVX 400 Business Media Phone (note C) | ✔ | AES-128 | 5.9.3.9694 | ✔ |
VVX 401 Business Media Phone (note C) | ✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
VVX 410 Business Media Phone (note C) | ✔ | AES-128 | 5.9.3.9694 | ✔ |
VVX 411 Business Media Phone (note C) | ✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
VVX 450 Business IP Phone | ✔ | AES-256 | 6.4.2.3336 (6/19/2022) |
✔ |
VVX 500 Business Media Phone (note A, B, and C) | ✔ | AES-128 | 5.9.3.9694 | ✔ |
VVX 501 Business Media Phone (note B and C) |
✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
VVX 600 Business Media Phone (note B and C) |
✔ | AES-128 | 5.9.3.9694 | ✔ |
VVX 601 Business Media Phone (note B and C) |
✔ | AES-256 | 6.4.2.3336
(6/19/2022) |
✔ |
Yealink
Note:
- The latest supported firmware version will be automatically installed on all Yealink devices that have been provisioned. To prevent Yealink devices from automatically updating, set up firmware update rules.
- T29G, T41P, T42G, T46G, T48G, W56P models that are end-of-life (EOL) will only be able to use ZTP once with the June 14, 2020 firmware upgrade.
- A device after it has been discontinued will require you to enter the last 5 digits of its serial number to re-provision. Assistive provisioning is also an option.
Model | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
Custom firmware supported | ZTP |
CP920 Conference Phone | ✔ | AES-256 | 78.85.3.17
(6/19/2022) |
✔ |
CP925 Conference Phone | ✔ | AES-256 | 148.86.3.6
(6/19/2022) |
✔ |
CP960 Conference Phone | ✔ | AES-256 | 73.85.3.13
(6/19/2022) |
✔ |
CP965 Conference Phone | ✔ | AES-256 | 143.86.3.5 (6/19/2022) |
✔ |
T21P E2 Entry Level IP Phone (note C) | ✔ | AES-128 | 52.84.3.19 | ✔ |
T23G IP Phone (note C) | ✔ | AES-128 | 44.84.3.19 | ✔ |
T27G IP Phone (note C) | ✔ | AES-128 | 69.85.3.16
(4/17/2022) |
✔ |
T29G IP Phone (note C) | ✔ | AES-128 | 46.83.3.10 | ✔ |
T31G IP Phone | ✔ | AES-256 | 124.85.3.18 (6/19/2022) |
✔ |
T31P IP Phone | ✔ | AES-256 | 124.85.3.18
(6/19/2022) |
✔ |
T33G IP Phone | ✔ | AES-256 | 124.85.3.18
(6/19/2022) |
✔ |
T40G IP Phone (note C) | ✔ | AES-128 | 76.84.3.13 | ✔ |
T41P IP Phone (note C) | ✔ | AES-128 | 36.83.3.10 | ✔ |
T42G IP Phone (note C) | ✔ | AES-128 | 29.83.3.10 | ✔ |
T42S IP Phone | ✔ | AES-256 | 66.85.3.18
(6/19/2022) |
✔ |
T43U IP Phone | ✔ | AES-256 | 108.85.3.18
(6/19/2022) |
✔ |
T46G IP Phone (note C) | ✔ | AES-128 | 28.83.3.10 | ✔ |
T46S IP Phone | ✔ | AES-256 | 66.85.3.18
(6/19/2022) |
✔ |
T46U IP Phone | ✔ | AES-256 | 108.85.3.18 (6/19/2022) |
✔ |
T48G IP Phone (note C) | ✔ | AES-128 | 35.83.3.10 | ✔ |
T48S IP Phone | ✔ | AES-256 | 66.85.3.18
(6/19/2022) |
✔ |
T48U IP Phone | ✔ | AES-256 | 108.85.3.18
(6/19/2022) |
✔ |
T53 IP Phone | ✔ | AES-256 | 96.86.3.6
(6/19/2022) |
✔ |
T53W IP Phone | ✔ | AES-256 | 96.86.3.6
(6/19/2022) |
✔ |
T54W IP Phone | ✔ | AES-256 | 96.86.3.6
(6/19/2022) |
✔ |
T56A Smart Media Phone | ✔ | AES-256 | 58.85.3.16 (6/19/2022) |
✔ |
T57W IP Phone | ✔ | AES-256 | 96.86.3.6
(6/19/2022) |
✔ |
T58A Smart Media Phone (note B) |
✔ | AES-256 | 58.85.3.16 (6/19/2022) |
✔ |
T58W IP Phone | ✔ | AES-256 | 150.86.3.6
(6/19/2022) |
✔ |
VP59 Video IP Phone (note B)Important: There is a known issue with provisioning the Yealink VP59 Video IP Phone. Customers should avoid provisioning this model until a fix is deployed in June. Add a firmware update rule to prevent this issue. |
✔ | AES-256 | 91.85.3.15 (6/19/2022) |
✔ |
W56P DECT Phone | ✔ | AES-256 | 25.81.3.6 | ✔ |
W60P DECT Phone | ✔ | AES-256 | 77.85.3.9
(6/19/2022) |
✔ |
W70B DECT Base Station | ✔ | AES-256 | 146.85.3.5
(6/19/2022) |
✔ |
W80M DECT IP Multi-cell System | ✔ | AES-256 | 103.83.3.10
(6/19/2022) |
✔ |
W90M DECT IP Multi-cell System | ✔ | AES-256 | 130.85.3.10
(6/19/2022) |
✔ |
Note (A):
- This is an end-of-sale model from Poly. As of the near future, Zoom will cease to support these models as well.
- In the current situation, models with an end of sale date that is older than the date noted on the product label cannot be used with Zoom Phone since they do not meet Zoom’s security requirements. Usually, the manufacturing date of a phone can be found on the bottom of the device, which is usually identified by a sticker.
Note (B):
There is no support for SIP video on these models.
Note (C):
This is a model that is at the end of its life cycle.
Analog gateways
AudioCodes
Notes:
- In order to get setup instructions for AudioCodes MP series gateways, please refer to the provisioning guide.
- It is not possible to support certain models with specific revision numbers. More information can be found on the AudioCodes website.
- There is a reduction in available channels when you enable SRTP for these models. SRTP is only enabled on the following channels:
- There are 17 channels instead of 24 on MP-124
- There are six channels instead of eight on MP-118
- There are now three channels instead of four on MP-114
- Neither MP-1288 nor MP-112 have a reduction in channels (MP-1288 and MP-112 have no reduction in channels)
Model Name | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
Firmware supported | ZTP |
MP-112 (/CER) Analog Gateway | ✔ | AES-128 | 6.60A.364 | |
MP-114 (/CER) Analog Gateway | ✔ | AES-128 | 6.60A.364 | |
MP-118 (/CER) Analog Gateway | ✔ | AES-128 | 6.60A.364 | |
MediaPack MP-124 analog gateway (see note) | ✔ | AES-128 | 6.60A.364 | |
MediaPack MP-1288 analog gateway (see note) |
✔ | AES-128 | 7.20A.258.663 |
Cisco
Model Name | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
Firmware supported | ZTP |
ATA191-MPP (Multiplaform) | ✔ | AES-128 | 11.2.2
(06/19/2022) |
✔ |
ATA192-MPP (Multiplatform) | ✔ | AES-128 | 11.2.2
(06/19/2022) |
✔ |
Poly
Note:
- An analog device or application connected to Zoom’s Analog Telephone Adapters (ATAs) will not perform to peak performance if it is not connected to a Zoom’s Analog Telephone Adaptor (ATA).
- In this version of Polycom VVX, the OBi edition phones are not compatible with this version of Polycom VVX. It should be noted that Zoom Phone does not support the VVX D230 which is equipped with the OBi firmware, so no support will be offered in the case of the device.
Model | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
Firmware supported | ZTP |
OBi300 Analog Telephone Adapter (see note) | ✔ | AES-128 | 3.2.5
(3/20/2022) |
✔ |
OBi302 Analog Telephone Adapter (see note) | ✔ | AES-128 | 3.2.5
(3/20/2022) |
✔ |
OBi504 Analog Telephone Adapter (see note) | ✔ | AES-128 | 4.0.5.7707
(3/20/2022) |
✔ |
OBi508 Analog Telephone Adapter (see note) | ✔ | AES-128 | 4.0.5.7707
(3/20/2022) |
✔ |
Note for ATAs:
- An ATA device can send a fax. The following guides will help you set up your fax:
- Poly OBi series
- AudioCodes MP1XX series
- AudioCodes MP1288
- ATA devices often support multiple ports. After assisted provisioning is completed, the number of phone users that can be assigned to an ATA device is determined by its port capacity.
Ribbon
Note:
- See the EdgeMarc 300 series gateway provisioning guide for setup instructions.
- See the Ribbon G5 LAG provisioning guide for instructions on how to set it up
- Analog telephone adaptors (ATAs) are not guaranteed to perform correctly by Zoom.
Model | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
Firmware supported | ZTP |
EdgeMarc 300 Series | ✔ | AES-128 | V16.2.0.sm.EM-26519.1 | |
Ribbon G5 LAG | ✔ | AES-128 | 4.7.07 |
Desk phone accessories
Note:
- Links to the manufacturers’ product pages are embedded in the embedded links.
- You can take advantage of the additional line keys by customizing the line key settings after setting up an expansion module.
Cisco
Model | Firmware version supported |
Cisco IP Phone 8851/61 Key Expansion Module | Not applicable |
Note: BLF, speed dial, and call park are the only customizations supported by the Cisco Key Expansion Module.
Poly
Model | Firmware version supported |
EM50 expansion module
Note: The EM50 can be used with the VVX 450. |
Not applicable |
Rove 30 DECT handset | 8.0.2 (Build: 0003) |
Rove 40 DECT handset | 8.0.2 (Build: 0003) |
Rove R8 repeater | Not applicable |
WiFi adapter | Not applicable |
Yealink
Model | Firmware version supported |
BT41 Bluetooth dongle | Not applicable |
DD10K DECT dongle | Not applicable |
CP930W DECT conference phone (connects to W60B base station) | 87.85.3.5 |
CPW90 wireless expansion mic | Not applicable |
EXP50 expansion module
Note: All T5 series phones are compatible with the EXP50. |
Not applicable |
WF50 WiFi dongle | Not applicable |
W53H DECT handset | 88.85.0.47
(12/19/2021) |
W56H DECT handset | 61.85.3.8
(11/21/2021) |
W59R DECT handset | 115.85.0.47
(12/19/2021) |
W73H DECT handset | 116.85.3.3 (6/19/2022) |
Session Border Controllers
AudioCodes
Note: You can find more information about AudioCodes configuration guidelines on the AudioCodes website.
Model | Firmware version supported |
Mediant 500 Gateway & E-SBC | 7.20A.258.661 |
Mediant 500L Gateway & E-SBC | 7.20A.258.661 |
Mediant 800B Gateway & E-SBC | 7.20A.258.661 |
Mediant 800C Gateway & E-SBC | 7.20A.258.661 |
Mediant 1000B Gateway & E-SBC | 7.20A.258.661 |
Mediant 2600 E-SBC | 7.20A.258.661 |
Mediant 4000 SBC | 7.20A.258.661 |
Mediant 4000B SBC | 7.20A.258.661 |
Mediant 9000 SBC | 7.20A.258.661 |
Mediant 9030 SBC | 7.20A.258.661 |
Mediant 9080 SBC | 7.20A.258.661 |
Mediant Software SBC (VE/SE/CE) | 7.20A.258.661 |
Oracle
Note: You can find more information about Oracle configuration in the Oracle configuration guide.
Model | Firmware supported |
AP3900 | 8.4.0.0.0 |
AP4600 | 8.4.0.0.0 |
AP6300 | 8.4.0.0.0 |
AP6350 | 8.4.0.0.0 |
AP1100 | 8.4.0.0.0 |
VME | 8.4.0.0.0 |
Ribbon
Note: For more information, refer to the Ribbon configuration guides.
Model | Firmware supported |
EdgeMarc 2900e | 15.8.0 |
EdgeMarc 2900a | 15.8.0 |
EdgeMarc 480x | 15.8.0 |
EdgeMarc 6000 | 15.8.0 |
EdgeMarc 7301 | 15.8.0 |
EdgeMarc 7400 | 15.8.0 |
SBC 1000 | 8.1.0 build 526 |
SBC 2000 | 8.1.0 build 526 |
SWe Lite | 8.1.5 build 239 |
SWe Core | V09.00.00R000 |
SBC 5000 | V09.00.00R000 |
SBC 7000 | V09.00.00R000 |
NextGen
Note: For more information, see the NextGen configuration guide.
Model | Firmware supported |
NX-B5000 | 6.7 |
TE-Systems
Note: For more information on TE-Systems configuration, please refer to the documentation.
Model | Firmware supported |
anynode SBC | 4.4.7 |
Cisco
Note: More information can be found in the Cisco configuration guide.
Model | Firmware supported |
Cisco Unified Border Element (CUBE) |
17.3.3 |
Pagers and intercom
Algo
As part of its Algo SIP-based paging and intercom device support, Zoom Phone supports the following devices:
Note:
- For more information, please refer to the Algo configuration guide.
Note: - For audio loss to be prevented, the firmware of the device must be higher than version 3.2.3.
- You need to set the following fields when you add an Algo device to the Zoom web portal in order for it to show up:
- Brand: A small thing
- Model: Algo-sip-based-device
- A generic SIP profile can be requested by you without the need to contact Zoom.
Model | Mutual TLS with AES-256 encryption |
Call media (SRTP) |
8301, 8373 Paging Adapter and Scheduler | ✔ | AES-128 |
8186 SIP Horn | ✔ | AES-128 |
8028(G2), 8063, 8201 SIP PoE Intercom | ✔ | AES-128 |
8128(G2), 8138 Strobe light | ✔ | AES-128 |
8180(G2), 8186, 8188, 8189, 8190, 8190S, 8196, 8198 Speaker | ✔ | AES-128 |
CyberData
There is a wide range of paging and intercom devices that are compatible with Zoom Phone, based on CyberDataSIP.
For a complete list of models and configuration guides, please click on the following links:
- The intercom system
- Speakers for SIP ceilings
- Amplifier for paging
- Horn SIP IP66 for outdoor use
- Strobe for SIP
- Button for SIP calls
- Adapter for SIP paging
- Server for SIP paging
Notes:
- In case you are having problems provisioning your CyberData device with Zoom Phone after updating your firmware to version 20.0.4, roll back to version 20.0.4.
- Using Night Ringer as a user extension, you can assign the device to up to two users if your CyberData device supports it. As you map the extensions to the key positions, be sure to map them in accordance with their respective positions.
Other SIP devices
Note:
There are some limitations to the capabilities of these Zoom Phone SIP devices, including their inability to support zero touch provisioning. Details on supported features can be found in the individual configuration guides.
Spectralink
Spectralink DECT devices are supported by Zoom Phone, including the following:
Note:
- In order to learn more about how to configure Spectralink, please refer to its Configuration Guide.
Model | Firmware | IP-Dect Server(s) |
7000-series | 1422 5110 PCS 20GA | Virtual/200/400/6500 |
Spectralink Versity and 84 Series devices are supported by Zoom Phone:
Note:
- Learn more about setting up Spectralink Versity Business Phones in the Spectralink Versity Business Phone Configuration Guide.
- More information about the configuration of the Spectralink 84 Series can be found in the configuration guide.
Model | Firmware |
Spectralink Versity Biz Phone – Versity 92/95/96 | 2.2.1.1114 |
Spectralink 84 Series | 7.5.0.2257 |
Konftel
Konftel Conference Phones are supported by Zoom Phone:
Note:
- Information about Konftel Configuration Guide can be found here.
Model | Firmware |
Konftel 800 Conference Phone | 1.0.5.1.3 |
Ascom
Ascom VoWifi Devices supported by Zoom Phone include:
Note:
- Information about configuring the Ascom i63 can be found in the Ascom i63 Configuration Guide
Model | Firmware |
Ascom i63 | 3.0.0 |
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Administrator What Happens To Users Who Have Not Been Sso Certified After Deleting Email Address Certification In Zoom App |
Frequently Asked Questions
What phones is Zoom compatible with?
Operational systems supported
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Use your front or rear camera to send or receive video on iOS 8.0 or later. iPod touch 4th Generation, iPhone 3GS (no front-facing camera), iPad Pro, iPad Mini, iPad 2 and later
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You must have iOS 13 or later on your iPad.
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At least Android 5.0x.
What does Zoom certified mean?
Customers can tell if Zoom Certified by looking at the badge. The Zoom Rooms camera and speakerphone hardware has been tested for Zoom Rooms functionality and meets higher standards so they can expect a high-quality, reliable communication experience. Video and audio performance standards.
How do I get Zoom certified?
Video conferencing solutions that are all-in-one
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Check out our Hardware Certification Program application.
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The testing and certification process for your hardware will be completed if it qualifies.
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Join the Zoom Hardware Partner Directory and receive your Zoom Certified badge.
What is Zoom hardware as a service?
With our HaaS program, you can subscribe to Zoom Phones and Zoom Rooms hardware solutions. Organizations can scale enterprise phone solutions and conference room technology for a fixed monthly fee by equipping their employees with this technology.
Is Zoom compatible with Samsung Galaxy?
It is possible to do that! This tutorial will show you how to use Zoom for Android and how to get started with it. Due to the increasing need for video calls owing to the growing use of remote work and hybrid workplaces over the past few years, Zoom has gained tremendous popularity over the past few years.
How much RAM is needed for Zoom in Android?
We recommend the use of a computer with a single-core processor and 4.0 GB of RAM (or higher) to enable a better experience when doing 1:1 video calls. Using a computer with a dual-core processor and an 8.0 GB memory (or higher) such as the one above will provide you with a better experience with online meetings.
Is Zoom Hitrust certified?
Having gained certification by the German Federal Office for Information Security (BSI) as one of the first video communications clients to achieve Common Criteria Evaluation Assurance Level 2 (v3. 1.1 rev. 5) from the German Federal Office for Information Security (BSI). In addition to the ISO/IEC 27001:2013 certification, we also meet the SOC 2 + HITRUST requirements.
How do you send certificates through Zoom?
Overview
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You will now need to log onto your Zoom account after the Zoom event has finished, select your meeting, choose from one of the existing templates or create a new one.
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We will pre-populate the recipient list with all the names of the attendees to your meeting or webinar. …
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For the participants of the meeting to receive their digital certificates, please click on “Send Certs Now”.
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