Configuring Tandberg MXP series endpoints in Zoom App

When connecting via video through the Zoom Room Connector, it is required that you use the H.264 video protocol. There is a protocol that is available in the Tandberg MXP series of devices, however it is not used by default on these devices.

How to enable the H.264 protocol on a Tandberg MXP device

  1. You can access the Call Quality menu by navigating to the Administrator Settings page.
  2. Next to Video Algorithm, click on the H.264 option.
  3. Be sure to save the settings after you have made them.
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