How to add existing users to a paid account in Zoom App

Your organization can purchase a Zoom account if you want to give your users access to more features as well as more licensing options. It is possible that you are finding some users in your business who are using Zoom with individual accounts within your organization if you have not invited them to join your … Read more

How to change a user’s password in Zoom App

Account owners and administrators can change a user’s password by logging into User Management and changing the password for that user. It is possible that a user’s account can be locked if they have entered the wrong password too many times. It is also possible to unlock the user’s account through the Zoom web portal. … Read more

How to start with Zoom security and privacy

With Zoom, you can easily conduct HD video meetings, share your screen, and have high-quality video conversations both at work and at home. As a meeting technology provider, Zoom offers a number of security features to help ensure that your meeting is secure, including in-meeting security options, administrative restrictions on the features available in meetings, … Read more

Requiring users to update Zoom

Account administrators and owners are able to specify the minimum version of the Zoom desktop client or mobile app that users with older versions of those clients or apps must update to. The feature can be applied to only internal users, as well as to external participants who are invited to external meetings. It can … Read more

Advanced Associated Domain configurations in Zoom App

It is possible for you to control the ability of users to create Zoom accounts and user profiles with emails that match the domain you have approved as an Associated Domain for your account once your custom domain has been approved as an Associated Domain. If you want to restrict users from using that email … Read more

March 2022: New Admin Experience in Zoom App

In the New Admin Experience, Zoom will consolidate the User Groups as well as the IM Groups into one place and move the Chat Settings (formerly referred to as IM Settings) into the Account Settings. As a result, it is much easier for you to manage your account settings, your groups, and your group settings … Read more

Requiring Virtual Background usage in Zoom App

Account owners and admins can enable a setting at the group or account level requiring that when users watch a video they have a Virtual Background. The video will be turned off if the user’s system isn’t capable of supporting Virtual Backgrounds. A virtual background can only be used if the following conditions are met: … Read more

Requiring a passcode for phone participants in Zoom App

It is up to account owners and admins to decide whether they want to require participants joining meetings by calling a code as part of the sign in process. In the invitation email, under the dial-in numbers and meeting ID, is the passcode that is listed below the code. The numeric version of the meeting will … Read more