PC troubleshooting log for Zoom App
Zoom Help The Zoom troubleshooting package contains log files to help Zoom engineers investigate problems. After reproducing the problem, these files need to be sent to the Zoom Support Agent using an…
Other Supports
Troubleshooting log of Outlook plug-in on PC for Zoom App
We recommend that you install the special troubleshooting package provided by our Support team to help Zoom engineers find out more about your issue and track your progress. When troubleshooting…
Mac Outlook Plug-in Troubleshooting Log for Zoom App
Download the troubleshooting application provided by Support. Double-click the file and open it according to the instructions. Log in to the new Mac Outlook plug-in and repeat the same case…
Linux troubleshooting log for Zoom App
There is a possibility that the Support team may ask you to install the Zoom Team Work troubleshooting package for the purpose of collecting more information about the issue and…
Using Zoom Client and Zoom Rooms on Mac OS 10.14 Mojave
You will be prompted to allow others to remotely control your desktop with the Zoom desktop client. You can use the microphone and camera with Zoom by clicking OK on…
How to get crash log on Mac in Zoom App
In the Mac OS Spotlight search, enter Console to search for user diagnostic reports. Related article PC troubleshooting log Using Zoom Client and Zoom Rooms on Mac OS 10.14 Mojave…
Zoom App – Try using LTI
Zoom can be configured as a standard LTI provider. Zoom supports LTI v1.1.1 and has been tested with Moodle , Canvas , Desire2Learn , Blackboard . Requirements before starting LTI…
Administrator- SAML mapping (Basic and Advanced) in zoom app
Basic SAML mapping You can specify a default user type when users log in to Zoom via SSO. You can also map specific SAML attributes passed from your identity provider…
[Administrator] How to Set Okta in Zoom App
Connecting Zoom with Okta allows you to log in to your account via SSO using your company’s Okta credentials. There are two ways to set Zoom in Okta. Automatically configure…
Administrator- Set Zoom with ADFS
Active Directory Federation Services (ADFS) allows you to set up your account to log in with single sign-on (SSO). You can use SAML mapping to assign user licenses, groups, and…