Mac Outlook Plug-in Troubleshooting Log for Zoom App

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  1. Download the troubleshooting application provided by Support.
  2. Double-click the file and open it according to the instructions.
  3. Log in to the new Mac Outlook plug-in and repeat the same case to reproduce the problem.
  4. Open the Finder, select Move , then select Move to Folder .
  1. For Outlook 2011: Enter /Documents/ZoomOutlookPlugin/ZoomOutlookPlugin.log.

    For Office 365/2016 version 15x: Enter “~ / Library / Containers / com.microsoft.outlook / Data / Documents / ZoomOutlookPlugin / ZoomOutlookPlugin.log”.

  1. Send the zipped log or upload it to the drop box and send the link.
  2. After sending the log, please uninstall the troubleshooting version of this Zoom Outlook plug-in and reinstall it from the Download Center

 

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