Using Zoom Client and Zoom Rooms on Mac OS 10.14 Mojave

You will be prompted to allow others to remotely control your desktop with the Zoom desktop client. You can use the microphone and camera with Zoom by clicking OK on the first request .

This is due to the enhanced security and increased privileges in Mac OS 10.14 Mojave, which will prompt you for permission to use the microphone and camera with the Zoom desktop client and Zoom Rooms.

If you do not allow Zoom to use the camera or microphone at the first prompt, and remote control access is disabled, you need to set it again in OS System Preferences to allow access.

Prerequisites

  • OS 10.14 Mojave
  • OS administrator authority
  • If you are upgrading Zoom Rooms on a Mac to Mojave, keep the keyboard and mouse connected to your computer until you open Zoom and allow access to your camera and microphone.

How to allow camera, microphone and remote control connection

  • Click the Apple logo icon at the top left of the screen .
  • Click [System Preferences] .
  • Click Security and Privacy .
  • Click the Lock icon in the lower left corner of the System Preferences window .
  • Enter the OS administrator username and password.
  • Click Unlock .
  • Click [Camera] .
  • Click the checkbox next to zoom.us and / or Zoom Rooms.
  • A window will appear prompting you to restart the Zoom or Zoom Rooms application.
  • If you also need to allow the microphone connection , click the
    Back button. Click [Exit immediately] 
  • to allow only camera connection . You can resume Zoom and skip the next step.
  • If you also need to allow a microphone connection , click the Microphone button. Click Accessibility to allow remote control .
  • Note: The Zoom Rooms application requires access to both the camera and the microphone.
  • Click the checkbox next to zoom.us and / or Zoom Rooms.
  • Click Exit Now .
  • When Zoom or Zoom Rooms are reopened, all functions are available.
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