By default, Zoom Phone appliances that are not managed by account owners and administrators can’t sign in to Zoom. Prerequisites Ownership or administrative privileges on the account Appliances supporting Zoom Phone How to enable or disable sign-ins from appliances Unmanaged Zoom Phone Appliances can be disabled by following these steps: Log in as an administrator…
As a Zoom Phone Appliance, you can convert any Yealink phone that is supported into a Zoom Phone Appliance and make it available to the assigned phone user. If you want to provision the Yealink back to Zoom SIP mode instead of using it as a Zoom Phone Appliance, you can convert it back to…
If you dial an emergency number, you will be prompted for an emergency address that will be available to first responders. Before you can purchase direct phone numbers, you need to make sure that your account has emergency addresses added to it. There are a number of topics covered in this article, including: How to…
As the first responders dial an emergency number, the emergency address is provided to them. A public-safety answering point (PSAP) such as 9-1-1 can be used to route emergency calls to an internal safety team that is responsible for responding to those calls. Prerequisites for setting up emergency call routing Accounts for professionals, businesses, or…
A nomadic emergency service is capable of dynamically detecting and reporting the location of a phone user that is calling in for emergencies. A location or sub-location that needs to be enabled needs to be defined by the administrator, along with network data and a specific address that needs to be addressed in case of…
A high-level overview of the process can be found in the following steps if you are using bootstrap mode and the personal location option when enabling nomadic emergency services. Process The desktop client will prompt a phone user with permission to enable location permission if they are signing in for the first time to the…
In order to pass Zoom settings from the Zoom web portal to the Zoom desk phones, you need to re-sync the desk phones. Make the following changes to the web portal after you have synced the desk phones: Changed the settings on the desk phone The settings for phones and devices at the account level…
With the AudioCodes MP1288 gateway connected to a fax machine, it is possible to set up fax support. Prerequisites Ownership or admin privileges on an account License for Zoom Phone Connected to a fax machine through a provisioned AudioCodes MP1288 gateway Limitations of fax over Voice over Internet Protocol (VoIP) In the implementation of fax…
There are a number of analog devices that can be used in conjunction with Zoom Phone using the AudioCodes MediaPack (MP1288) gateway. For more information about AudioCodes, please visit their website. The following topics are covered in this article: Required components Main components FXS blade Setup diagram How to configure network settings (1) Obtain the…
There is a wide variety of AudioCodes MediaPack analog telephone adapters (ATAs) that Zoom Phone supports. These devices can be added to the Zoom web portal by admins and assisted provisioning can be started immediately. Download the setup guide for AudioCodes MediaPack Series to learn more about how to get started.
