Basic operation of Zoom Phone (user)
Zoom Help overview The Zoom Phone Quick Start Guide provides basic instructions on how to set up a Zoom Phone account, check calls and voice emails, and more. See this quick start…
Zoom Phone
Making and receiving calls in Zoom App
overview If you have Zoom Phone enabled in your account, you can make and receive calls from Zoom. This article describes how to make a Zoom Phone call and various…
Call forwarding in Zoom App
overview If you have Zoom Phone enabled in your account, you can transfer busy calls. There are three methods of call transfer: warm transfer, blind transfer, and transfer to voice…
Use of in-call controls in Zoom App
overview After you make or receive a call with your Zoom Phone, you can access in-call controls such as recording calls, adding members to calls, and forwarding calls. Prerequisites Zoom…
Inbound call notifications In Zoom(desktop client and mobile app)
overview When you receive an incoming call with the Zoom desktop client or the Zoom mobile app, it displays caller information (direct number, company number, call queue, etc.) so that…
How to Manage voicemail messages in Zoom App
overview If you have Zoom Phone enabled in your account, you can play, delete, and save voicemail messages left by the caller. Voicemail messages can last up to 5 minutes…
How to Use of call flip in Zoom App
overview Call flips allow you to put your current Zoom Phone call on hold and answer it on another device (Zoom desktop client, mobile app, or provisioned landline). Content of…
How to Change phone settings in Zoom App (web portal)
If you have Zoom Phone enabled in your account, you can view assigned phone numbers and change settings such as business hours, voice mail, and call permissions. Content of this…