How to active Zoom App Notifier

This post was most recently updated on July 20th, 2022

Active Apps Notifications provide a notice to everyone participating in the meeting, or attending the webinar, when a host or other participant is using an app, such as video, audio, chat, or meeting files, while a meeting or webinar is in progress. This significantly improves transparency of how the data you share in the meeting or webinar is used. Some of these apps even give you the opportunity to watch the meeting live and undergo a transcription. The Active App Notifier lets account owners and participants know which apps other participants are using during meetings or webinars and the type of content they access with those apps. Participants can share content at any time in meetings and webinars.

There may be a situation where a user uses a transcription app which obtains a real time audio feed in order to make transcriptions of the meeting contents. Users of the mobile app are able to see who is using the app, determine whether audio is being accessed by the app, and learn more about the app and its developer by clicking on the app itself.

Prerequisites

  • Zoom desktop client
    • For Windows: version 5.7.3 or higher
    • For macOS: version 5.7.3 or higher
    • For Linux: version 5.7.3 or higher
  • Zoom mobile app
    • For Android: version 5.7.3 or higher
    • For iOS: version 5.7.3 or higher
  • Zoom web client
  • Zoom Rooms for Conference Room
    • For PC: version 5.7.3 or higher
    • For macOS: version 5.7.3 or higher

Using the Active Apps Notifier

As soon as any third-party app, service, or integration becomes active to access meeting or webinar content, the Active Apps Notifier will appear at the top-left corner of the meeting window, informing you of information about that app, integration, or service.

  1. In the Active Apps Notifier, you will see a list of the 3rd-party services that are currently accessing content during a meeting or webinar, along with the type of content the app has access to and which meeting participants have approved it for personal use in the meeting or webinar.
  2. The respective Marketplace page for any listed application can be opened by clicking on that app to find out more about it.

Frequently asked questions

Is it possible to use apps with Zoom meetings?

Using the Zoom App Marketplace, you will be able to download apps that will enable you to have access to additional features and tools for your meetings and webinars hosted through your Zoom account. The account owner and administrators of Zoom accounts with several users are able to control which apps other users may access by requiring pre-approvals for every app before it is made available.

Do you know how the Active Apps Notifier works?

In the meeting window, an Active Apps Notifier icon appears, along with a tooltip, informing on which apps are accessing the meeting content, such as video, audio, chat, and/or meeting files. Usually when users hover over an icon in a meeting or webinar they will see a list of apps that are accessing the content, which will also include the type of content the app has access to, and which users are using the app. Clicking on the names of the apps in the list will provide users with information about the apps and developers behind them.

Active Apps Notifier represents the active applications that are expected to have been used in your meeting or webinar. It appears in the upper left corner next to the encryption icon.

What is the process of disabling the Active Apps Notifier?

In the Active Apps Notifier, you can see applications that are actively accessing content at any time throughout the meeting, as it stays on the screen throughout the meeting. These Zoom notices are provided for your convenience to guide you in the process of making a decision about how you use Zoom.

Can I view all active apps used by my account at the same time?

In fact, the Active Apps Notifier Report allows account owners and admins to see and manage the apps that have accessed their users’ meeting content over the past 30 days. By analyzing and managing the apps that have accessed these users’ content over the past 30 days, account owners and admins can make educated choices about whether to approve the use of these tools in their meetings and webinars. As administrators, how do we make use of this report so that we can read more about each active app on its Marketplace page, and disabling it if necessary?

How does the sharing of data between apps and account owners impact account owners and users?

There are a number of apps which, in order to function properly, need access to the meeting content. A meeting host may use a transcription app to record the proceedings of the meeting so that coworkers not able to attend can obtain copies of the recording. There are instances like this one (and others similar to it) where an individual (in this case, the meeting host) elects to allow an app to access data (in this case, audio content from the meeting) that is required in order for the app to function.

An ‘account owner’ is frequently used in regards to Active Apps Notifiers. What does this mean? And who is responsible for it?

The account owner is the person in charge of the account and has the most access to and control over the account. This is most often the person who sets up the Zoom account. Once the account is created, this role, which is basically an admin role, can be assigned to another user. Users are able to host meetings or webinars by themselves, manage account settings without hosting meetings, or both. On the Account Profile page, you can find out who is the owner of that account.

How are these apps going to use the information that they collect?

You will find a variety of client side terms of service, privacy policies, and support information for each client-side service and every third-party app. We encourage our users to review carefully the privacy and terms of use policies on the Marketplace pages of the applications they are interested in, since Zoom does not determine how hosts or apps may choose to share content.

Can I decide whether or not to share my content with these apps?

These notices are published by Zoom for the purpose of assisting you in making informed decisions about how you use it. There are several ways to manage your meeting experience when a Marketplace app has a meeting record and is accessed through the meeting content. You may choose to mutes your microphone or turn off video, not send chats, or leave a meeting entirely.

When I use apps outside of Zoom during the meeting, such as a web browser, does the Active Apps Notifier notify my meeting participants of my actions?

This annoyance only applies to apps that are part of your Zoom meeting within the Zoom platform and are available on the Zoom App Marketplace. In that case, it will only inform them if an app is accessed by another meeting participant in the meeting, such as gaining access to video, audio, or chatting during the meeting. Meeting participants are not notified about activity occurring on any outside platforms by the Active Apps Notifier.