Overview I thought I would share some answers to a couple of the most common questions or issues account owners and administrators ask about managing Zoom accounts. Our website also contains frequently asked questions for users, a user quick start guide, and weekly trainings to guide you and your users to a successful beginning with…
The Zoom troubleshooting package contains log files to help Zoom engineers investigate problems. After reproducing the problem, these files need to be sent to the Zoom Support Agent using an existing ticket. In the troubleshooting version, Zoom support on the computer is not available and you do not have access to engineering. Procedure Download the installation package…
Prerequisites This article will show you how to access the Google Admin Console Supported policies To create a JSON file, you will need a text editor. Parameters like those listed below can be entered. If no parameter is specified, a default value will be taken into account. Parameter Value Type Default Description BlockUntrustedSSLCert…
In case you’re an administrator who manages Chrome apps, you can use the Google Admin Console to configure Zoom for Chrome PWA. This gives you the capability to deploy your PWA to your users with exactly the policies you want in terms of deployment and configuration. Upon implementing Zoom for Chrome PWAs, please refer to…
Zoom CRC network firewall settings for zoom cloud Room can be done through like- H.323 endpoint access to Zoom cloud room connector signal for H.323 support: TCP 1720 Control: TCP 3000-4000 RTP: UDP 3000-4000 SIP Endpoint Access to Zoom Cloud Room Connector Specific H.323 Device Port: Polycom: Polycom Group Series TCP UDP H323 ports Frequently Asked Questions How do I fix…
It is possible to enable fingerprint authentication on an Android phone which contains a fingerprint sensor, allowing you to easily sign in to Zoom with your fingerprint. Prerequisites for fingerprint authentication For Android users, Zoom’s mobile app (free via Google Play) is available How to add your fingerprint in Android Adding your fingerprint to…
Overview There are certain actions that you can perform with the Zoom iOS app using Siri. The Zoom app allows you to set up Siri shortcuts so that you can attend the next meeting, view the meetings scheduled today, or start your personal conference call from within it. Additionally, at any time you can start…
If your network firewall is causing problems with group messaging, please enable the following: Check if your firewall is blocking Zoom: Check to see that the Zoom traffic is not being blocked by your firewall. You could try turning off your firewall entirely for a little while to see if that helps fix the problem….
On the Zoom desktop client and the Zoom website, you have the option of changing the language displayed by Zoom. Currently, the Zoom client and the Zoom website support the following languages: Chinese (Simplified and Traditional) English French German Italian Japanese Korean Polish* Portuguese Russian Spanish Turkish* Vietnamese The language used by Zoom’s iOS and…
It is now possible for users to set the desktop client so that it automatically downloads and installs updates according to the update frequency that they specify. Usually upgrades can be applied at two different frequencies, Slow (default) which is ideal for those who want fewer updates and better stability, or Fast, which is good…
